Resolving Qualys Vulnerability Integration issues Release version: Washingtondc Updated February 1, 2024 1 minute to readSome commonly encountered issues, along with workarounds are discussed. Attachments not appearing after importIf attachments are not appearing as expected for data sources or on a security incident after third-party integration imports, check your IP restrictions.Modify transform mapsTransform maps are provided with base configurations and are sufficient usually. You can modify transform mappings depending on the needs of your organization.Check XML attachment property sizeVerifies that the XML attachment property is sufficient for large files.Data retrieval limitationsBy default, there are no restrictions on how data is retrieved from Qualys. Many records can be related to low severity vulnerabilities that a customer is not willing to remediate using their vulnerability response process. Updating the corresponding REST message/method parameters can modify this behavior.Qualys Knowledge Base Integration is failingResolve Qualys Knowledge Base Integration failure by reducing the payload attachment size received from Qualys to the specified limit.
Resolving Qualys Vulnerability Integration issues Release version: Washingtondc Updated February 1, 2024 1 minute to readSome commonly encountered issues, along with workarounds are discussed. Attachments not appearing after importIf attachments are not appearing as expected for data sources or on a security incident after third-party integration imports, check your IP restrictions.Modify transform mapsTransform maps are provided with base configurations and are sufficient usually. You can modify transform mappings depending on the needs of your organization.Check XML attachment property sizeVerifies that the XML attachment property is sufficient for large files.Data retrieval limitationsBy default, there are no restrictions on how data is retrieved from Qualys. Many records can be related to low severity vulnerabilities that a customer is not willing to remediate using their vulnerability response process. Updating the corresponding REST message/method parameters can modify this behavior.Qualys Knowledge Base Integration is failingResolve Qualys Knowledge Base Integration failure by reducing the payload attachment size received from Qualys to the specified limit.