Configuring SIR Workspace Release version: Washingtondc Updated February 1, 2024 1 minute to readThis section describes the configurations needed to work with the Security Incident Response Workspace. Set up view of SIR RecordsThis section describes how the related lists are grouped and presented on the SIR Related Records tab for easy navigation.Configure SI design time investigationUse this section to configure security incident design time investigation page to add multiple entry points and its associated records within the Security Incident Response Workspace.SIR Workspace Related RecordsThis section consists of the related lists items that are grouped into sections such as associated observables and configuration items.Define the new Risk Score Calculator RulesUse the new Risk Score Calculator to define and calculate the risk score of security incidents based on the user-defined criteria, which provide a transparent intelligence scoring of security incidents. The risk score is auto-calculated for the security incident records.Configure Shift Handover TemplatesThe Admin can define and configure different Shift Handover templates for the Shift Owner to create shift handover records and hand them over to the next shift team.Security Incident Response conference call integrationThe Security Incident Response Conference Call integration enables you to manage and initiate conference call and chat for analysts, managers and affected users.Configure report templates in Security Incident ResponseYou can create report templates that can be used to generate an incident summary or an executive summary for analysis and sharing.On-Call scheduling in Security Incident ResponseUse On-Call Scheduling in Security Incident Response to view and manage shifts for your analysts.
Configuring SIR Workspace Release version: Washingtondc Updated February 1, 2024 1 minute to readThis section describes the configurations needed to work with the Security Incident Response Workspace. Set up view of SIR RecordsThis section describes how the related lists are grouped and presented on the SIR Related Records tab for easy navigation.Configure SI design time investigationUse this section to configure security incident design time investigation page to add multiple entry points and its associated records within the Security Incident Response Workspace.SIR Workspace Related RecordsThis section consists of the related lists items that are grouped into sections such as associated observables and configuration items.Define the new Risk Score Calculator RulesUse the new Risk Score Calculator to define and calculate the risk score of security incidents based on the user-defined criteria, which provide a transparent intelligence scoring of security incidents. The risk score is auto-calculated for the security incident records.Configure Shift Handover TemplatesThe Admin can define and configure different Shift Handover templates for the Shift Owner to create shift handover records and hand them over to the next shift team.Security Incident Response conference call integrationThe Security Incident Response Conference Call integration enables you to manage and initiate conference call and chat for analysts, managers and affected users.Configure report templates in Security Incident ResponseYou can create report templates that can be used to generate an incident summary or an executive summary for analysis and sharing.On-Call scheduling in Security Incident ResponseUse On-Call Scheduling in Security Incident Response to view and manage shifts for your analysts.