View a workflow example in the IT Remediation Workspace
View an example of an end-to-end workflow in the IT Remediation Workspace. See how IT specialists might use the workspace to monitor critical vulnerable items and remediate the vulnerabilities assigned to them.
Before you begin
Role required: sn_vul.remediation_owner, sn_vul.app_security_champion, sn_vul_container.remediation_owner, or sn_vulc.remediation_owner
Procedure
Click the following image to view the steps of the workflow.
The image includes the following tasks:
- From the Home page (IT Remediation Owner landing page), view the remediation tasks that are assigned to you. Toggle between work that is assigned to you and your group. See the remediation tasks that have solutions.
- Click the List view to see the lists of your assigned work.
- From the List view with the Assigned to my group list selected, identify and assign work to yourself.
- On an open remediation task record:
- Click the Overview tab to see the vulnerable items (VIs) and affected configuration items (CIs) that are associated with the record.
- Click the Solutions tab to see preferred and potential solutions.
- Click the Details tab to modify editable fields.
- Click the UI actions: Mark as False Positive, Create Change, Split Task, Request Exception. Follow the prompts in the dialogs to help you with your remediation.