TPRM Due diligence management reports
Summarize
Summary of TPRM Due Diligence Management Reports
TPRM managers and assessors utilize due diligence management reports to efficiently track, prioritize, and manage their responsibilities regarding third-party risk assessments. These reports are accessible through the Vendor Management Workspace within ServiceNow.
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Key Features
- Accessing Reports: Navigate to Workspaces > Vendor Management Workspace and select the Risk tab to view due diligence management reports.
- Workflow Management: TPR managers and admins can handle various tasks including IRQs, external due diligence, approvals, and contract risk directly from the dashboard.
- Active Processes Overview: The dashboard displays all active processes, allowing users to view actionable items by selecting the corresponding numbers on each card.
- Unique Request IDs: Each due diligence request is assigned a unique ID starting with "DDR," which can be selected for detailed information.
- Due Diligence Aging: This section shows the duration of current due diligence requests, which can be filtered by request type.
- Ongoing Management Insights: The dashboard provides a breakdown of Active, Closed, and Cancelled requests to facilitate ongoing management.
- Days to Completion Tracking: The system tracks the average completion time for each due diligence workflow over time, providing insights into performance.
Key Outcomes
By effectively using the due diligence management reports, ServiceNow customers can streamline their third-party risk assessment processes, improve tracking and prioritization of requests, and enhance overall governance, risk, and compliance efforts. The insights gained from these reports enable better decision-making and timely action on due diligence tasks.
TPR managers and assessors use the due diligence management reports to track, prioritize, and manage their responsibilities.
Accessing the reports
To view the due diligence management reports, select . On the Risk tab, select 
.
Select items in the list view to work on engagement requests
By default, the page lists all active processes: IRQ, due diligence, approval, contract risk, and closed processes. Select the number on any card to view a list of actionable items for the process.
- Select the number on the All active processes card to view the list of active processes.
- Select the number on the New requests card to view the list of new requests.
- Select the number on the IRQ process card to view the list of active IRQs. See IRQ process management for details.
- Select the number on the Due diligence process card to view the list of active third-party risk assessments. See Third-party (external) risk assessment management for details.
- Select the number on the Approval process card to view the list of requests in the approval process. See Approval process management for details.
- Select the number on the Contract risk process card to view the list of requests in the contract process. See Managing the contract risk process for details.
- Select the number on the Final review process card to view the list of requests in the final review process.
- Select the number on the Closed card to view the list of closed requests for due diligence.
For each due diligence request, the system auto-assigns a unique ID number that starts with the text DDR. In any list, select the DDR number to view the request.
Due diligence aging section
The Due diligence aging section displays the current duration of requests for due diligence for a third-party engagement: due diligence for third parties and for engagements. Use the list box to specify the type of due diligence request to display in the charts.
Ongoing due diligence management
The Ongoing due diligence management section displays the current breakdown of Active, Closed, and Cancelled requests for due diligence.
Due diligence workflow: Days to completion
The Due diligence workflow: Days to completion section displays the average completion time of each workflow over time.