Use cases for updating the information registers

  • Release version: Washingtondc
  • Updated October 21, 2024
  • 2 minutes to read
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    Summary of Use Cases for Updating the Information Registers

    This document outlines common scenarios for updating third-party data within the Digital Resilience third-party registers in the Governance, Risk, and Compliance module. It highlights methods for efficiently managing and maintaining operational resilience data, essential for organizations utilizing ServiceNow.

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    Key Features

    • Data Import via Microsoft Excel: Users can export data from external applications into Microsoft Excel and then import it into the Digital Resilience third-party registers.
    • Graphical User Interface (GUI): After data import, users can process entries individually through a dedicated workspace, allowing for review, approval, and workflow management.
    • Bulk Processing Capabilities: Users can utilize bulk export and import features for efficient processing of multiple records simultaneously.
    • Exporting Data: Users can export the data in a Microsoft Excel format that complies with DORA regulatory requirements, facilitating future reference or sharing with authorities.
    • Manual Entry and Modification: Users can manually create and modify records directly within the application, ensuring accuracy and completeness.

    Key Outcomes

    By effectively managing updates to the Digital Resilience third-party registers, users can ensure that their operational resilience data is accurate and compliant with regulations. This process enhances data integrity, streamlines workflows, and supports organizational risk management efforts.

    Users with third-party registers and contractual details spread across various systems can automate the process of populating their information registers. This section outlines common scenarios for recording third-party data into Digital resilience third-party registers.

    Typical use cases for updating data in the Digital resilience third-party registers are described in the following sections.

    Use cases for updating data in the information registers

    Users generally input third-party data into the Digital resilience third-party registers using one of these methods:
    1. Exporting data from external applications using Microsoft Excel
    2. Creating and modifying the registers manually

    Exporting data from external applications using Microsoft Excel

    Users can export data from external systems to Microsoft Excel, then import the Microsoft Excel file into the Digital resilience third-party registers application.

    Excel to get data.
    The process for using Microsoft Excel to get data from external systems involves the following tasks:
    1. Collect data from external applications via Microsoft Excel, then import the Microsoft Excel file into the Digital resilience third-party registers.

    2. Updating and verifying information registers via UI processing: After importing the data, users can process each entry individually through our graphical user interface (GUI). Dedicated pages are created in the Operational Resilience Workspace where users can view details, review, approve, advance entries through workflows, and export them as needed. Users can inspect each record individually in the information registers workspace UI, enriching data where it's incomplete and correcting any inaccuracies.

      Updating and verifying information registers via bulk processing: User can use the bulk export and import feature using Microsoft Excel for processing multiple records at once. If data integration is time-consuming, users can simply export files from external systems, upload them to Digital resilience third-party registers tables, edit the data, and re-upload. This allows for efficient bulk processing.

    3. Final step of exporting data: Lastly, data can be exported using a template, specifically Microsoft Excel based output. Users can export data into Microsoft Excel sheet for future reference or sharing with regulatory authorities. The Microsoft Excel template in Digital resilience third-party registers is aligned with (DORA) regulatory requirements.

    Creating and modifying the registers manually

    Users can create and modify data manually in the Digital resilience third-party registers application.

    Enter data manually.
    The process for modifying the registers manually involves the following tasks:
    1. Users enter and modify data in the Digital resilience third-party registers application manually.

    2. Updating and verifying information registers via UI processing: After importing the data, users can process each entry individually through our graphical user interface (GUI). Dedicated pages are created in the Operational Resilience Workspace where users can view details, review, approve, advance entries through workflows, and export them as needed. Users can inspect each record individually in the information registers workspace UI, enriching data where it's incomplete and correcting any inaccuracies.

      Updating and verifying information registers via bulk processing: User can use the bulk export and import feature using Microsoft Excel for processing multiple records at once. If data integration is time-consuming, users can simply export files from external systems, upload them to Digital resilience third-party registers tables, edit the data, and re-upload. This allows for efficient bulk processing.

    3. Final step of exporting data: Lastly, data can be exported using a template, specifically Microsoft Excel based output. Users can export data into Microsoft Excel sheet for future reference or sharing with regulatory authorities. The Microsoft Excel template in Digital resilience third-party registers is aligned with (DORA) regulatory requirements.