Create New ICT third-party service provider form

  • Release version: Washingtondc
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Create New ICT Third-Party Service Provider Form

    The Create New ICT third-party service provider form is essential for documenting and managing third-party service providers in relation to governance, risk, and compliance for operational resilience. This form helps in maintaining accurate digital resilience third-party registers.

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    Key Features

    • Identification Codes: Enter the type and identification code for the ICT third-party service provider. Options include LEI, EUID, various country codes, and identification numbers.
    • Ultimate Third-Party Confirmation: Indicate if the third party is the ultimate parent entity with a Yes or No option.
    • Legal and Brand Names: Provide both the legal name and any commonly used brand or trading names for the provider.
    • ICT Service Types: Specify the type of ICT services offered, with multiple options ranging from project management to various cloud services.
    • Provider Details: Include information about the provider's headquarters, currency, and total annual expense or estimated cost.

    Key Outcomes

    By accurately completing the form, ServiceNow customers can enhance their digital resilience data, ensuring effective governance and compliance when managing third-party service providers. This process allows for better risk management and operational oversight within the organization.

    On the Create New ICT third-party service provider form, fill in the fields.

    Table 1. Create New ICT third-party service provider form
    Field Description
    Type of code to identify the ICT third-party service provider Type of code that is used to identify the ICT third-party service provider.
    Available options are:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Identification code of ICT third-party service provider Identification code of the ICT third-party service provider.
    Type of additional identification code to identify the ICT third-party service provider Type of additional identification code to identify the ICT third-party service provider.
    Available options are:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Additional identification code to identify the ICT third-party service provider Additional identification code to identify the ICT third-party service provider.
    Is the third party the ultimate third-party? Option to confirm whether the third party the ultimate third-party.
    Available options are:
    • Yes
    • No
    Type of code to identify the ICT third-party service provider’s ultimate parent Type of code that is used to identify the ICT third-party service provider’s ultimate parent.
    Available options are:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Identification code of the ICT third-party service provider’s ultimate parent undertaking Identification code of the ICT third-party service provider’s ultimate parent.
    Legal name of the ICT third-party service provider Legal name of the ICT third-party service provider.
    Name of the ICT third-party service provider Name of the ICT third-party service provider.

    This field can list a commonly used brand name or trading name that the ICT third-party service provider operates under, which might not exactly match the legal name.
    Type of ICT services Type of ICT services. Available options are:
    • ICT project management
    • ICT Development
    • ICT help desk and first level support
    • ICT security management services
    • Provision of data
    • Data analysis
    • ICT, facilities and hosting services (excluding Cloud services)
    • Computation
    • Non-Cloud Data storage
    • Telecom carrier
    • Network infrastructure
    • Hardware and physical devices
    • Software licensing (excluding SaaS)
    • ICT operation management (including maintenance)
    • ICT Consulting
    • ICT Risk management
    • Cloud services: IaaS
    • Cloud services: PaaS
    • Cloud services: SaaS
    Type of person of the ICT third-party service provider Type of person of the ICT third-party service provider. Available options are:
    • Legal person, excluding individual acting in a business capacity
    • Individual acting in a business capacity
    Country of the ICT third-party service provider’s headquarters Country where the ICT third-party service provider’s headquarters is located.
    Currency Currency of the country where the ICT third-party service provider’s headquarters is located.
    Total annual expense or estimated cost of the ICT third-party service provider Total annual expense or estimated cost of the ICT third-party service provider.