Crisis map interface
Summarize
Summary of Crisis Map Interface
The Crisis map interface integrates with the Business Continuity Management (BCM) application, enabling organizations to manage crisis response workflows effectively. After installation, users can access the Threat and Alert Data Feeds module, which allows for real-time analysis of various feeds, alerts, and events relevant to crisis situations.
Show less
Key Features
- Feeds: Regularly updated news content that can be subscribed to by entering a URL into the Feed form.
- Alerts: Notifications triggered by incidents that require stakeholder awareness and action.
- Events: Incidents that disrupt business operations and may escalate to crisis events, prompting activation of business continuity plans.
- Threat and Alert Data Feeds module: Displays information on active and archived feeds, allowing users to configure display options for alerts and feeds.
- Administration tasks: Includes scheduling data imports, resource configuration, and setting up alert rules and actions.
Key Outcomes
By effectively utilizing the Crisis map interface, organizations can:
- Quickly access and respond to real-time threats and alerts.
- Enhance situational awareness by integrating diverse data sources.
- Implement timely business continuity plans in response to potential crises.
- Customize alert notifications and resource configurations to fit specific organizational needs.
You can integrate Crisis map with the BCM application and initiate the response workflows for crisis management. After installing the Crisis map application, you can view the Threat and Alert Data Feeds module in your BCM application instance.
Feeds, alerts, and events in BCM
- Feed
- A feed is news content updated frequently and provided on a worldwide website. You can subscribe to a news feed by manually entering the URL of the feed channel in the Web field of the Feed form.
- Alert
- An alert is a notification that reports an incident happened at a particular place and time. First, an incident, or an event reportedly happens. Then, the alert triggers a notification that reports or notifies the incident to the concerned people to take an action.
- Event
- Based on the severity of the alerts, you can take actions such as notifying the stakeholders of the incident or declaring a crisis event. An event can become a crisis event if it disrupts the business operations. For information on the crisis events, see Crisis map view. You can then activate the business continuity plans for the locations that are impacted by the event.
Threat and Alert Data Feeds module in BCM
- Feeds
- Alerts
- Administration
Feeds module in BCM
A threat feed is the data intelligence information of a potential or current threat that can pose a danger to an organization. It can disrupt the business routine or disable its business processes. The Crisis map application receives the feeds from third-party sources such as GDAC Feeds and Weather Gov Alerts.
- Active feeds
- Archived feeds
A sample view of the active feeds is displayed in the following example.
- Headline
- Event
- Severity
- Certainty
- Category
- Response type
- Data source
- Process state
Threat feeds include information about real-time disruptive events as shown in the following sample list:
- Civil unrest or riots
- Flood advisory
- Flood warning
- Drought area
- Earthquake
- Hurricane
- Wildfire or red flag warnings
- War or military conflict
- Volcano eruption
Alerts module in BCM
An alert is a notification that reports an incident happened at a particular place and time. First, an incident or an event reportedly happens. Then, the alert triggers a notification that reports or notifies the incident to the concerned people to take an action.
- Active alerts
- Dismissed alerts
- Alert responses
A sample view of the active alerts is shown in the following example.
- Title
- Severity
- Feed
- Source
- Alert rule
- Impact type
- Updated
Administrative tasks in the Threat and Alert Data Feeds module
If you have the BCM administrator role, see Setup for Crisis map for information on the setup tasks.
- Scheduled imports
- To manage your threat feed subscriptions that are sourced internally and externally, you must schedule a data import from the data source at defined intervals. For more information on scheduled imports, see Configure a Scheduled Data Imports record.
- Resource configuration
- To plot your organization's assets or resources on the Crisis map, you must configure the resources in the application. For more information on resource configuration, see Configure a Resource Configuration record for Crisis map.
- Alert rules
- To display the feeds as alerts on the Crisis map, configure the alert rules. For more information on alert rules, see Configure an alert rule in Crisis map.
- Alert actions
- To act on a critical alert from the Crisis map dashboard, see Configure an alert action in Crisis map.
- For information on the administrative tasks for Crisis map, see Setup for Crisis map.
- To search for locations on the Crisis map, you must set the sn_bcm_map.use_google_places_lib system property. For more information, see Properties installed with Business Continuity Management.
Crisis map
For information on managing the alerts in Crisis map, see Structured workflows for Crisis map in BCM Configurable Workspace.