Create a business impact analysis

  • Release version: Washingtondc
  • Updated August 1, 2024
  • 3 minutes to read

    • Create a business impact analysis in BCM UI Builder Workspace to get the necessary information for a plan.

    Before you begin

    Role required: sn_bia.bia_admin, sn_bcm.program_manager, sn_bcm.planner

    About this task

    You can use the updated dependencies from the latest BIA record to conduct a dependency assessment on an asset. Using these updated dependencies enables for a precise execution of the business impact analysis. The business impact analysis is enhanced through the implementation of the following updates:
    • Access the latest BIAs of the dependent items and their recovery objectives such as Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and Recovery Tiers.
    • Configure the columns in the dependency assessment of a BIA.
    • Schedule automated updates for the dependencies from the CMDB.
    • Configure the updates to be done after a manual review.
    Moreover, information from the Related item BIA, Related item Recovery Time Objective (RTO), Related item Recovery Point Objective (RPO), and Related item Recovery Tier columns is used to ascertain the required recovery timeframe and data backup needs. The updated values are then displayed in the Required Recovery Timeframe and Required Data Backup columns of the BIA record.

    Procedure

    1. Navigate to Workspaces > Business Continuity Workspace.
    2. In the List view, navigate to Business Impact Analysis and select New.
      The Create New Impact analysis form is displayed as shown in the following example.

      Create New Impact analysis form.

    3. On the Details tab of the Create New Impact analysis form, fill in the required fields.
      For more information on the fields, see Create New Impact analysis form.
      The business impact analysis is created in the Draft state and it is displayed in the List view. The state and details of the business impact analysis are displayed in the following tabs:
      • Overview: You can view the current state and overall state progression for the business impact analysis.
      • Details: You can add the details of the business impact analysis such as its name, template, business unit, department, and so on.
      • Assessment: You can fill in responses to the assessment questionnaires for the business impact analysis in the Recovery time objective assessment, Recovery point objective assessment, and Dependency assessment cards.
    4. On the Assessments tab, view the impact analysis assessments and the dependency assessment.

      You can track data specific to the dependency types as shown in the examples.

      Track data specific to the dependency types-1.Track data specific to the dependency types-2.

      You can add details from the related BIAs as shown in the example.

      Add details from related BIAs.

      Consider a scenario where you are conducting an importance assessment for a service. This assessment is carried out by the business service owner or the business process owners. It encompasses all the necessary dependencies that support their daily operations, including teams, applications, hardware resources, vendors, and locations, to ensure that the process is effectively completed and delivered.

      Beginning with the Xanadu release, when conducting a dependency assessment, the dependencies are pulled in and the requirements are visible within the same record. For example, the business requirement for Business Application: Acrobat specifies that the downtime should not exceed 72 hours, which is the established recovery time objective (RTO) by the business.

      RRT example.

      However, the RTO committed by the IT team, as shown in the Related item RTO, is one month. Additionally, viewing details from the Related item Business Impact Analysis (BIA), Related item Recovery Time Objective (RTO), Related item Recovery Point Objective (RPO), and Related item Recovery Tier columns on the same screen enable the BIA owner to evaluate the data and determine the necessary recovery timeframe and data backup requirements.

    5. Launch the impact analysis assessments as an owner of the assessment and respond to the questions.
    6. Review the answers in the assessment questionnaire and select Submit.
      A message is displayed that the update has been successfully processed.
    7. Select OK.
    8. To add a contributor from the list to the business impact analysis, launch the Contributors panel by selecting the Contributors icon in the side-bar and add a contributor.

      If you are the BIA owner or BCM manager, you can add a contributor to the business impact analysis.

      Note:
      Even though the BIA contributors with the sn_bia.bia_contributor role have read access to the BIA, they can complete the assessments on the Assessment tab.

      The BIA contributors cannot edit the list of the contributors.

    9. Select Submit.

      A message is displayed that the assessment is successfully submitted.

    10. To copy an existing BIA, select More actions in the BIA and select Copy.
      BIA details, including its state, assessments, questions, and answers, are copied into the instance and displayed on the home page in the BIA section and BIA list.
    11. To generate a PDF of the BIA, select More actions in the BIA form and select Generate PDF.
      A message is displayed that the BIA PDF has been successfully generated for download.