Banners in Now Assist for Telecommunications, Media and Technology (TMT)
Banners display information about generative AI skills and the form fields that are generated or predicted by those skills.
Overview of banners in Now Assist for TMT
The generative AI banner displays information about the fields on a form that are generated or predicted by the skills available with Now Assist for TMT. The messages that appear in the banner do the following:
- Alert agents when fields are being generated or predicted and when the process is complete.
- Remind agents to review the information in these fields.
- Inform agents if fields cannot be generated or predicted.
Messages also include links to the fields that are generated or predicted by Now Assist for TMT.
Generative AI banner in CSM/FSM Configurable Workspace.