--- Release : - australia ft:locale : - Português ft:publication_title : - Australia Telecommunications, Media, and Technology ft:clusterId : - telmt bundleId : - telmt workflow : - Customer and Industry --- Australia Telecommunications, Media, and Technology - [Telecommunications, Media, and Technology (TMT)](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/telecom-media-tech-landing.html?contentId=jseuz1cS_zgnUHUdXgEETw) - [Telecommunications Service Management (TSM)](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/tsm-about.html?contentId=SBpwmuXnEFzB~hCdcrMiDA) - [Technology Provider Service Management (TPSM)](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/tpsm-about.html?contentId=~X8ioUK3wpwxF9evroVYzA) - [Customer Service Problem Management](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/cspm-landing-page.html?contentId=bHASaE1BJVcNzUj6MKWoQA) - [Explore](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/explore-spm.html?contentId=D6GkOWj~x4Ozty3HKpfb8Q) - [Data model](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/spm-data-model.html?contentId=FtCeghHDP03RSZbp8LxufA) - [Alternative Dispute Resolution (ADR)](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/alternative-dispute-resolution.html?contentId=LmdGBYIVFeNkXN5s9G7UQg) - [Configure](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/configuring-spm.html?contentId=B4mSYAcGb83sdpsPB6LZDA) - [Activate](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/install-spm.html?contentId=yG6drrB14ncu3o9oCbpByg) - [Integrate](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/cspm-integrate-southbound.html?contentId=BSzAGjs9oB~mLuQKmDZVqw) - [Use](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/using-spm.html?contentId=UsXnHt_cX54mOa~d54zXEg) - [Create a service problem case from the workspace](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/create-service-problem-case.html?contentId=IComwxM~vcrx4g940XwpcA) - [Create a case from Customer Service Portal](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/create-a-product-case-from-the-customer-service-portal.html?contentId=eXCmPRQteNQx08xeu3kTtQ) - [Diagnose and resolve a service problem case](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/work-on-service-problem-case.html?contentId=rWOK4CH_37Wt3_IiClt~6Q) - [ADR](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/use-alternative-dispute-resolution-case.html?contentId=GTxUofFoHSkHXeIqFqrqOg) - [View ADR record](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/view-adr-case.html?contentId=Vh2i2t60YoCNmLtKi2S__Q) - [Create ADR record](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/create-adr-case-record.html?contentId=Fjdm24rolqJHUutP8MFA6g) - [Reference](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/cspm-reference.html?contentId=5SddvXz3mCYmAZkabr3IIg) - [Components](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/spm-components.html?contentId=U4acGAdW4LkdbO0xfW3fMg) - [Properties](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/cspm-properties.html?contentId=X5l~pOyNrAVacUSIaxGLXg) - [Domain Separation](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/domain-separation-cspm.html?contentId=L2rV1xfyh~E93wDMTB9_Jg) - [Capture initiator details form](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/capture-initiator-details-form.html?contentId=MyRI1ySrDWN125Ma_W1m1Q) - [Capture ADR information form](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/capture-adr-information-form.html?contentId=l3SmJNWOQeCHVb2iymrwnw) - [Glossary Customer Service Problem Management](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/glossary-customer-service-problem-management.html?contentId=lUoVxVgxvlGp4xu7jJgUKw) - [Customer Success Management](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/account-lifecycle-events-landing.html?contentId=3mAWNsgATPfCN9c2bOplvw) - [Field Service Management for Telecommunications](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/field-service-management-for-telecommunications/field-service-management-telecommunications.html?contentId=mBuxnTCIjvQu5x6laZNdww) - [Manage appointments for telecommunication services](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/field-service-management-for-telecommunications/manage-appointment-telecommunication-service.html?contentId=9wV3lhJHFO8r8cfbE~_nRg) - [Manage work orders for telecommunication services](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/field-service-management-for-telecommunications/managing-work-order-telecommunication-service.html?contentId=OdGsLPYjLPMt4JbqOK4ZTg) - [Now Assist for Sales and Order Management for Telecommunications (SOMT)](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/somt-now-assist.html?contentId=A7L4EQEV8_qdwxl1DoF1ew) - [Explore](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-somt-explore.html?contentId=POJc3nKjMIaUAJ_t2fK81w) - [Use agentic workflows](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/using-aiagents-somt.html?contentId=ulc1H2fgRkR_rex35BnNyQ) - [AI agents in SOMT](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/standalone-agents-somt.html?contentId=NCnU~UMMtE7b9XQbS9xsfA) - [Move order voice AI agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-move-order-somt.html?contentId=L9JD~1cfuqZiSJVa81ly_Q) - [Order enrichment AI agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/order-enrichment-agent-somt.html?contentId=Kyx54C1P7gR_PxNwVOkWvg) - [Activate group action framework](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/activate-group-action-framework-somt.html?contentId=djK0qVKkDBbYr3S25tabUQ) - [Order fulfillment AI agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/order-fulfillment-agent-somt.html?contentId=X7q9t_7lRfC5PfEh8VgULw) - [Order fallout AI agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-order-fallout-somt.html?contentId=b4Rc23nNT90LxA8q00GetA) - [Task template generation AI agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-task-template-generation-somt.html?contentId=oZ7hd01_spna1QEo2IQi1g) - [Use generative AI skills](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-somt-using.html?contentId=huFdMYmszrR3Ysu0~rJ6Tg) - [Generate task plan template using Now Assist for Sales and Order Management for Telecommunications (SOMT)](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-task-template-somt.html?contentId=8zv19wUFznXE7rtGCEhlQQ) - [Now Assist for TMT](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-spmc.html?contentId=l8jXyd4gvdr3G3dOZeUpcA) - [Explore](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-exploring.html?contentId=_fPUlwqabl~rXE~AldlGjQ) - [Supporting information](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-supporting-info.html?contentId=FAUxRhXNzCYCHb8z1UsgsQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-configuring.html?contentId=ZotmMBzXk617deLvQusIsA) - [Skill inputs](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-skill-inputs.html?contentId=6vi9N8b76U78Nyb~~6oF7g) - [Banners](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-banners.html?contentId=K8X2CI~heoLB0I_GllnQjA) - [Customize a skill](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-customize.html?contentId=nR63qvTjt5dbIyaLnSlIOw) - [Configure Service Exchange](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-configuring-servicebridge.html?contentId=fgM6v54d~ArNm850lVhNGw) - [Configure the graph questionnaire](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-configure-graph-questionnaire.html?contentId=RND1wspPiGNxjwrF9nxvsA) - [Use agentic workflows](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/using-aiagents-usecases.html?contentId=cypJisGbmRf6kRyUqX7T0Q) - [Customer Service Problem Management](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-customer-service-problem-management.html?contentId=WH4HizZFOVBFNF6nn_uE2Q) - [Preliminary troubleshooter](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-preliminary-troubleshooter-agentic-workflow.html?contentId=iSWzteS3AxRTf3lXldx7wg) - [Service test and repair](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-service-test-repair-agentic-workflow.html?contentId=yEnTogbNsAwoBfF0Q7~vPA) - [Help remediate bill issues](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/billissue-remediation-usecase.html?contentId=yYYAwb9Z85PyQ~EN08nMRQ) - [Spoke selector for external systems](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/configure-spoke-selector-for-external-systems.html?contentId=q4Kg38_rwumifZxj41FJEQ) - [Analyze network incidents](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/network-incident-analysis-usecase.html?contentId=0J59sMZ7J_rCBFIrO284Uw) - [Activate Group Action Framework](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/activate-group-action-framework.html?contentId=Fl~tt4wm6U4MjSRlWG8Ibg) - [Customer voice quality resolution](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-customer-voice.html?contentId=2QCJA0t0JAkcRYR3Ov0iMA) - [Customer Success Management](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-health-risk.html?contentId=8~Uhz1~s9c4usn6QxPsFTg) - [Monitor engagement health](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-monitor-health.html?contentId=f_bZs1qWizS8ZrQJpNM9WA) - [Recommend risk signal solutions](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-resolve-risk.html?contentId=~25_EZJNN6avNPrU6kwqUw) - [Trigger risk mitigation touchpoint](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-touchpoint-meeting-scheduler.html?contentId=ODBIiMby9_KotxGnwCmgog) - [Support renewals and expansion](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-renewal-analyzer.html?contentId=mcc881vj~UVNQ_FIYlwQbg) - [Squad resource identifier](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-squad-resource-identifier.html?contentId=x3U~mQxgxDxC2qstz9w8QQ) - [Product release email communication](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-product-release-email-communication.html?contentId=onNO~xHEvKv2up~lmVObmA) - [Service Exchange onboarding](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-register-consumer-users-sb.html?contentId=8w6wODC2G4RVtEqyFhkkYA) - [Use generative AI skills](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-spm-using.html?contentId=~75J4Ezz~rnvA6t2VfZF_g) - [Summarize the linked records](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-linked-record.html?contentId=5elI1Qa9~ElsfWojv~0UdQ) - [Generate a deadlock letter](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-deadlock-letter.html?contentId=WG7H8lVgT3ihi4T2ewTFcw) - [Generate ADR resolution notes](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-resolution-notes-ad.html?contentId=KD7PhCWhjzkQ_hnYp5zNTA) - [Analyze the sentiment of a service problem case](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-analyze-sentiment-spc-adr.html?contentId=3wxugVOHMzVdiaONc9V6FQ) - [Summarize a service problem case](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-case.html?contentId=o~BWWxPp5xG~vqdiTeiUeg) - [Generate problem case resolution notes](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-resolution.html?contentId=4yng7vH22wpmJxmdP1QceQ) - [Generate a knowledge article](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-knowledge-article.html?contentId=cOynS7XIZqvyIIv3q2pAJA) - [Summarize a service problem case](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-test.html?contentId=nuL6~yqoKO0kT0SJuTQk0A) - [Summarize a tech product support case](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-tech-support-case.html?contentId=qcD~J~F3nvEeFy5WnwCotg) - [Generate product inventory summary](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-knowledge-graph.html?contentId=vpB6~B9h_pLkYDgViMOCtw) - [Create a Knowledge graph schema](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-create-knowledge-graph.html?contentId=hcqP4N~_Ms9g0_imF8RcCw) - [Customize a summary card for service summary](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/customize-uib-builder-service-summary.html?contentId=m6rX6gvLUcsKoauf3UutmA) - [Request generative AI capabilities](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/request-genai-in-tmt.html?contentId=Fnj6GAqkGartH5qDrW_Wbw) - [Summarize an account onboarding case](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-onboard-case.html?contentId=n9EN7WU_mu0nvBnEuuIYcA) - [Summarize an engagement](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-engagement.html?contentId=gmcrcIyRRl92v7pAM_~Wag) - [Summarize a touchpoint](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-touchpoint.html?contentId=o5T6Xu8S~VUH7ebwuRbrrA) - [Summarize an internal play](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-plays.html?contentId=OJrhUMjk301ctfvLbvnrNw) - [Summarize a customer play](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-success-play.html?contentId=pyZ1IOgHKfULKidQ39VT7w) - [Summarize a success initiative](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-success-init.html?contentId=gpGrvXW6_trUJqd2F7nSyw) - [Summarize a risk signal](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-risk-signals-issues.html?contentId=cho1J~NT5hhnFhRmGuRwuA) - [Draft close notes for a risk signal](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/draft-risk-close-notes.html?contentId=ueZ~gbI4GrcQJ5qjpDQc9Q) - [Create touchpoints and meeting records](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-email-template.html?contentId=k~mAnycUzw~uIrELKn8WGQ) - [Analyze metric data trend](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-analyze-metric-trend.html?contentId=Ug2HnKeSWNql3ig9_8sNZg) - [Generate a product adoption roadmap](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-par-roadmap.html?contentId=I3erl8RLAh9nMRZWYywxvg) - [Renewal insight engine skill](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/renewal-insight.html?contentId=YRrpaR4W5kTYg5T6MXE68A) - [Automate transforms](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-transform-maps.html?contentId=Mv2CgJCv8zrkGkDt3fODTw) - [Generate Telecom customer 360 insights](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/c360-ai-insights.html?contentId=YdqRa3E9K_herdo22OwCPA) - [Generate summary for remote hands case record](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/now-assist-for-telecom-media-and-technology/generate-summary-for-remote-hands-case-record.html?contentId=ghQo0CSwbm0_7EsZDPaPeg) - [Product Support for Technology](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/assurance-workflows.html?contentId=Gk~7JTa1lvmUycgiPqzvDw) - [Sales and Order Management for Telecommunications (SOMT)](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/somt.html?contentId=XFAMBAiumm7yayTxQXSlFg) - [Explore](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/sales-order-management-telecommunications.html?contentId=5QibwR_MKmGnleQwEfN5Qw) - [Workflow](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/somt-workflow.html?contentId=OthB3PdOrn2zw7bFqN4FPA) - [Architecture](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/somt-func-arch.html?contentId=P2ewzgAwDphVT67Ak_A2FQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/configure-somt.html?contentId=oe6rnOW4UiS8LI2UBFt4pg) - [Perform cloud orchestration using Wind River Conductor](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/windriver-application.html?contentId=g5s5cJwNvxZ1tMwVgo3L1A) - [Install Wind River Conductor application](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/install-windriver.html?contentId=bglkHUt3BG5uoWX6bxVjZw) - [Service Exchange](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/tmt-service-bridge-both-landing-page.html?contentId=wBB_IanN_JmG7OgEXQq~uA) - [Service Test Management](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/stm-landing-page.html?contentId=GEDPmzs5Er7hp~sMou_YQw) - [Setting up a test group](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/setting-test-group.html?contentId=2gs2U~NOMsS8fMFTwXkSsQ) - [Create](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/create-test-group.html?contentId=PHx7Wvn_uX~_ZHPf6dctaA) - [Associate with a specification](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/define-relationship-test-group-specifications.html?contentId=Lm1Jnol9pf7xXhX9LPo0hg) - [Publish](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/publish-test-groups.html?contentId=ushbPJdteQ2H6MixpnH~nQ) - [Setting up test definitions](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/settingup-test-specifications.html?contentId=w76Dm0OeEk_NDTDqOWataQ) - [Create](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/create-test-specification.html?contentId=KEZOldJtr9JUl2to8vW35g) - [Define a characteristic](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/add-characterisitc-for-test-specification.html?contentId=MTjj7Y6TTVd2w0N8kcJwlg) - [Define the relationship](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/define-test-spec-relationship.html?contentId=dM_1aYtR1X0ZNdDFKbh2ag) - [Define the relationship with specifications](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/specification-to-test-definition.html?contentId=jPNThOXszzpWDUYhcfqa7Q) - [Define test measure definitions](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/define-test-measure-spm.html?contentId=zeoGOhv0GUvs4WwjGhe99g) - [Define threshold rules](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/define-threshold-rules.html?contentId=14keOJzgoYUyiR8CI3e3qw) - [Define measure consequences for the threshold rules](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/define-threshold-consequences-spm.html?contentId=feriB~qXWYEN1H6SXeCTyQ) - [Publish](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/publish-test-specification-spm.html?contentId=e9D4O~kBLAXT96yfae2u9w) - [Strategic Portfolio Management for Telecommunications](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/strategic-portfolio-management-for-telecom/spmt-overview.html?contentId=pIGZCrHxK1RsHzA0~Vc5xQ) - [SPMT Fiber rollout template](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/strategic-portfolio-management-for-telecom/spmt-fiber-rollout-template.html?contentId=~i2dgfTFED_Qh_YgWTA0Fw) - [Telecommunications Customer 360](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-land-page.html?contentId=xukA1zKrtMjZEzb7XpVXjA) - [Explore](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-overview.html?contentId=r143IxEwY5om41WHOdDCfQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-configure.html?contentId=xX~3fvutJ6fhmuXlNhecqw) - [Activate](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-activate.html?contentId=tHbEzrI3r9zK53~uf85u1A) - [Setup](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/telecom-cust-360-landing.html?contentId=pUz1vzJhX7IHxDJQ66aucA) - [Configure variables](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-configure-variables.html?contentId=5SEqTbiivIE1EWD6IottPg) - [Data visualization group variables](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-configure-data-card.html?contentId=lkYuZ93Uji_tzm1hjTtQkA) - [Contact card variables](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-configure-contact-card.html?contentId=BOgBUCRBiq521Mt3X9bj6A) - [Billing card variables](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-configure-billing-card.html?contentId=ErZSLUBTtvHd2Q6x1m6VJA) - [Insights card variarbles](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-configure-insights-card.html?contentId=f~W9dfeLJe7ypCJL1sQmjg) - [Product card variables](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-configure-products-card.html?contentId=M4pTgPO0k~7tg4ZNLBpIPA) - [All tasks card variables](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-configure-tasks-card.html?contentId=iTGtnEh91JRq_xsC1UKR_w) - [Use](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-use.html?contentId=09M3RPU5~klazjiyr3KQMg) - [Home page](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-home-page.html?contentId=u44mpmv638Bmyn7aPexkzA) - [Insights card](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-insights-card.html?contentId=uhtjGkXOB~qNKlM6jmtotQ) - [Data visualization card](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-data-visual-card.html?contentId=PaIVsf46DgABrumJcOVosw) - [Contact card](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-contact-card.html?contentId=i96W~ONkBdKGnl9Zyj~YMw) - [Interaction history card](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-inter-history-card.html?contentId=ljDrSFSqNJb6saueeMuTnw) - [Products card](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-products-card.html?contentId=9tIQ7A7LVfC1qDenx2o4Fg) - [Billing card](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-billing-card.html?contentId=MEqO0OrkL_TmmI2tBBaD0Q) - [All tasks card](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/c360-tasks-card.html?contentId=AbyA2kCI9R0gl~GdEeYF2w) - [Telecommunications Network Inventory](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/telecom-network-inventory.html?contentId=szcTRNGvS0FrCQBAC1yypQ) - [Telecommunications Service Operations Management](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/telecommunications-service-operations-management.html?contentId=z2JczAkjtbr8gaHvDcFdSQ) - [TMF APIs for TMT](https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-media-technology/tmt-api-reference.html?contentId=WIhbVhdRhPPTWii6qPQ_ZQ)