Using Now Assist for Telecommunications, Media and Technology (TMT)
If you have an agent role, you can summarize service problem cases, technology product support cases, product inventory, account onboarding cases, touchpoints, engagements, internal plays, customer plays, success initiatives,
and automate transforms with the Now Assist for TMT application.
Summarize the linked records using Now Assist for Telecommunications, Media and Technology (TMT) Now Assist for TMT application.Generate a deadlock letter using Now Assist for TMT Now Assist for TMT application.Generate resolution notes for Alternative Dispute Resolution case using Now Assist for TMT Now Assist for TMT application.Analyze the sentiment of a service problem case using Now Assist for TMT Now Assist for TMT application. Make informed decisions on complaint cases based on sentiment to link the cases on the Alternative Dispute Resolution (ADR) case record.Summarize a service problem case using Now Assist for Telecommunications, Media and Technology (TMT) Now Assist for TMT application.Generate resolution notes for a service problem case using Now Assist for Telecommunications, Media and Technology (TMT) Now Assist for TMT application. Generate a knowledge article for a service problem case using Now Assist for Telecommunications, Media and Technology (TMT) CSM Configurable Workspace and classic environment with Now Assist .Summarize test for a service problem case using Now Assist for Telecommunications, Media and Technology (TMT) Summarize test for a technology product support case using Now Assist for Telecommunications, Media and Technology (TMT) Generate service summary for a product inventory using Now Assist for Telecommunications, Media and Technology (TMT) Request generative AI capabilities in TMT using the Now Assist panel Now Assist panel. These capabilities include service problem case summary or resolution notes in the TMT application.Summarize an account onboarding case using Now Assist for Telecommunications, Media and Technology (TMT) Now Assist for TMT application.Summarize an engagement using Now Assist for Telecommunications, Media and Technology (TMT) Summarize a touchpoint using Now Assist for Telecommunications, Media and Technology (TMT) Summarize an internal play using Now Assist for Telecommunications, Media and Technology (TMT) Summarize a customer play using Now Assist for Telecommunications, Media and Technology (TMT) Summarize a success initiative using Now Assist for Telecommunications, Media and Technology (TMT) Summarize a risk signal using Now Assist for Telecommunications, Media and Technology (TMT) Draft close notes for a risk signal using Now Assist for Telecommunications, Media and Technology (TMT) Create touchpoints and meeting records using Now Assist for Telecommunications, Media and Technology (TMT) Now Assist for Telecommunications, Media and Technology (TMT) .Analyze metric data trend Generate a product adoption roadmap using Now Assist for Telecommunications, Media and Technology (TMT) Renewal insight engine skill Automate transforms with Now Assist for TMT Now Assist for TMT Transform Mapping Assist feature to automatically transform inbound and outbound data between provider and consumer tables.Generate Telecom customer 360 insights Generate summary for remote hands case record