Select Assignment groups in Dispatcher Workspace

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Select assignment groups in Dispatcher Workspace to see a list of agents in the assignment group.

    Antes de Iniciar

    Role required: wm_dispatcher

    Por Que e Quando Desempenhar Esta Tarefa

    You must have Enable single select groups / territories off in settings to select multiple territories. For more information, see Enable Dispatcher Workspace settings.

    Procedimento

    1. Navigate to All > Field Service > Dispatching > Dispatcher Workspace..
    2. Select Dispatcher Workspace.
    3. Select Assignment Groups assignment groups.
    4. Select the assignment groups that you want to see.
    5. Select Apply.