Work on an In-store operations task in Retail Mobile

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Complete individual work items tied to a store case using Retail Mobile.

    Vorbereitungen

    Role required: sn_rtl_instore_ops.manager or sn_rtl_instore_ops.associate

    Warum und wann dieser Vorgang ausgeführt wird

    Hinweis:
    The tasks can also be accessed from their parent case.

    Prozedur

    1. In Retail Mobile, select My Work.
    2. In Tasks, select the store task you want to work on.
    3. From the Actions dropdown, select the following as needed:
      • Assign task - Assign the task to someone else.
      • Assign to me - Assign the task to yourself.
      • Edit task - Edit the task details.
    4. In the Activity tab, add comments as needed.
    5. Select Close task to mark the task as complete.