--- Release : - australia ft:locale : - Deutsch ft:publication_title : - Australia Retail Industry ft:clusterId : - rahi bundleId : - rahi workflow : - Customer and Industry --- Australia Retail Industry - [Retail](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-operations-overview.html?contentId=Y7kBg_qOpfbeE9VQ8G_pqw) - [Explore](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-operations-explore.html?contentId=iTWxLhAKM5UYl6tcdIh3kg) - [Retail case overview](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-case.html?contentId=tsbZHd8t6umImDxQ1kSq5g) - [Retail portal](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-portal.html?contentId=TQd~kWhteTWzM1DARXfGnA) - [Retail mobile application](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-retail-mobile.html?contentId=N_zKMjuDwaQgBWQKGt0X2Q) - [Retail case types](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-retail-case-types.html?contentId=DfRjZHHfGFuzGQJKcQ_ukA) - [Store inquiry case](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-retail-store-services.html?contentId=5vPEgl6NexbXWneSEgZwxA) - [Customer complaint case](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-retail-customer-complaint.html?contentId=zJiIaz2iLBybonOemprg8Q) - [HQ communications case](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-retail-hq-operations.html?contentId=ob1exRlRaNCfut7gTUb~Sw) - [In-store operations case](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-retail-in-store-operations.html?contentId=Q30Z~uxDLji7Z0KSzbg6Jg) - [Retail store plans](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-retail-multistore-operational-planning.html?contentId=IjAhSvNUXQnL_~QRZ3aBAg) - [Configure](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-operations-configuring.html?contentId=ngjEJtIDv_Pnyc69od~_Jw) - [Activate plugins](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-operations-install.html?contentId=ujYcymhUU2I6Me1FSfzbWA) - [Assign roles to Retail users](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-assign-roles-users.html?contentId=47dg4Vi8tHlONNaYhOlkRg) - [Configure related party configurations](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-configure-titles-labels.html?contentId=HH1GcwbwVlajcv_fWbrAHg) - [Create a retail organization](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-retail-organization.html?contentId=SJR984rTgy35ypU6vaZZWQ) - [Add members to a retail organization](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-add-members-to-organization.html?contentId=P84jFrUC3bfdnDo1ENvkTg) - [Configure your organizational structure](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-configure-organizational-structure.html?contentId=aylv4n2oPtcxSL4y9~l81g) - [Set up your retail support team](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-setup-support-team.html?contentId=GeecMrHezdZj8MmkJPUO6A) - [Add and configure the Retail KPI widget](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-portal-configure-retail-kpi-widget.html?contentId=LjW3nOPm138b8xOinvlmXg) - [Retail KPI JSON parameters](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/retail-kpi-json-parameters.html?contentId=hc38l4dK_2~UphmpPXFSCw) - [Manage customer complaints](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-manage-customer-complaints.html?contentId=ASks5KnL_IHXhCJUTfAtcQ) - [Create a customer complaint case](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-creating-request-in-workspace.html?contentId=b_JOEf06EfSC03WkuXA3vQ) - [Track a customer complaint case in workspace](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-track-a-customer-complaint-case.html?contentId=LtOnWz13HPdUT2q3tzi6mA) - [Close a customer complaint case in workspace](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-close-customer-case-workspace.html?contentId=pO0X12xlK_iYanVXcjsPpQ) - [Manage store inquiries](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-manage-store-inquiries.html?contentId=tUgyDqfQcP4HfLdlTYWI_w) - [Create a store inquiry case from the Retail portal](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-store-service-portal.html?contentId=QXvqn0F3MwOhpYJJUnx3Og) - [Manage a store inquiry case from the Retail portal](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-fulfill-retail-store-service-case.html?contentId=lKdw1670_xIldjNoL8k9Lw) - [Track a store inquiry case from the Retail portal](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-track-store-inquiry-case.html?contentId=1zTO6bx5j5OwWIsge2HguA) - [Create a store inquiry case from a mobile app](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-creating-request-mobile.html?contentId=CReBx~WLz~8JSJ4KfI4g7A) - [Manage a store inquiry case from a mobile app](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-fulfill-retail-store-service-case-mobile.html?contentId=xLKNupIEhiCS89tx_caTkQ) - [Track a store inquiry case from a Retail mobile app](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-tract-store-inquiry-case-retail-mobile-app.html?contentId=GerIeMN9X30~hMAHkzBJww) - [Resolve a store inquiry support request from workspace](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-fulfill-retail-store-service-workspace.html?contentId=qBQL1RriUmw9sDy6W2hLkA) - [Track cases and tasks from the Retail portal](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-navigating-retail.html?contentId=dFpe0GkzMWvh9ZZeiReuZQ) - [Track your cases and tasks from the Retail portal](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/view-cases-and-tasks-in-retail-portal.html?contentId=IM0dA8O8IrmqERCgD4~gOQ) - [View knowledge articles](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-portal-view-knowledge-articles.html?contentId=nnq~VXogo90HeSL_lwceWg) - [View associated organizations](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-portal-view-retail-organizations.html?contentId=pOIJx96UmEgA03tksTgAvQ) - [Manage store plans](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-manage-store-plans.html?contentId=WAeKTZ4HyRTsrJS9XHrVgA) - [Manage questionnaires](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-manage-questionnaires.html?contentId=5c4cMNk_um4Om8Y1cGJVmA) - [Using smart assessment template designer](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-using-smart-assessment-template-designer_0.html?contentId=NUzL4QUXAZyaE_coIEtM6g) - [Create a questionnaire template](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-a-questionnaire-template.html?contentId=4AWh9OvyBoEl2keG0_lHXQ) - [Add instructions and questions to an assessment template](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-add-instructions-questions-assessment-template.html?contentId=I4kpLp1X12yI6ipiO8m72Q) - [Create a text question](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-text-question.html?contentId=4_GQGA4G7QjF3uvaQA~7Rw) - [Create a drop-down list question](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-drop-down-list-question.html?contentId=UiQu7MgagrTasvbPYPUcKg) - [Create a radio button question](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-radio-button-question.html?contentId=C4d8pE5jNzn34DmWzixOGg) - [Create a check box question](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-check-box-question.html?contentId=Ci~OeehG8KkBMp4crYUeHA) - [Create a number question](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-number-question.html?contentId=OiUARV4HuZgR1UaJK_aczQ) - [Create a reference question](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-reference-question.html?contentId=eUSgjWiKJtTdNxtRndxy8w) - [Create an attachment question](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-attachment-question.html?contentId=ahlryp09P~VOn0kNBwU0_Q) - [Create a date question](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-date-question.html?contentId=gDuDdor7bMjtPF2bNXaAHA) - [Create a code question](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-code-question.html?contentId=Xe155mqUTVYqspY924hSCQ) - [Add reference information to an assessment template](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-add-reference-info-assessment-template.html?contentId=cL8qmU738nv3hPo8Ka8UMg) - [Create an assessment template category](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-assessment-template-category.html?contentId=VZM46svoPH7id7rGVLQVZg) - [Copy an assessment template](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-copy-assessment-template.html?contentId=edPAVuLPck0FwEW_KMgbBA) - [Scoring in assessments](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-scoring-assessments.html?contentId=cRG2PbJ5GRYrQinWfH~pSw) - [Configure scoring for an assessment](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-configure-scoring-assessment.html?contentId=4pSNNcP9V~7uEPSNyH8EOw) - [Normalization in assessment](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-normalization-assessment.html?contentId=obUmlXISrze985HbxErrgQ) - [Score normalization](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-score-normalization.html?contentId=kdEUaR8JpTF0HzfEkOJt_w) - [Configure normalization in assessment](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-configure-normalization-assessment.html?contentId=UcVlxOArNrxoaOMoyX4SUQ) - [Create a normalization strategy](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-create-a-normalization-strategy.html?contentId=xc0Ax2_pJyzsG1ZgSwYRKA) - [Edit a normalization strategy](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-edit-normalization-strategy.html?contentId=iZBXkMdKXZon7jdGyZcm2Q) - [Retire a normalization strategy](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-retire-normalization-strategy.html?contentId=qx30qLg3k~qvRYO8pw4t4Q) - [Delete a normalization strategy](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-delete-normalization-strategy.html?contentId=O2OQ7HUUZILgxyGQhFPvzQ) - [Manage store plans to generate cases and tasks](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-manage-store-plan-authoring.html?contentId=X2c3Hq8b2ziryfmzmwmJ7w) - [Create a store plan](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/create-plan-workspace.html?contentId=kSxn9G5mCEjXZyarxLTmTA) - [Add HQ details to a store plan](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-add-hq-case-details.html?contentId=FJ6AByQFrudrND8IVtfIcQ) - [Add HQ task details](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-add-hq-task-details.html?contentId=f~IgRzmjGUWlk4U52iOOTg) - [Add store case details](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-add-store-case-details.html?contentId=eBtD6cjgzJzFP3l~X3W3Ew) - [Add store task details](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-add-store-task-details.html?contentId=1jRaHns18iplJh1tfNGaZA) - [Add affected Retail stores](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-add-affected-retail-stores.html?contentId=WwUqnY9XWQIkolCBN480bA) - [Schedule the store plan](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail_schedule-the-cases-or-tasks.html?contentId=TGfvIYIclsD9vjI7V876vA) - [Review store plan details](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/review-store-plan-details.html?contentId=jIJFtHbTbDrlNJS_xw8kag) - [Monitor store plans](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-monitor-published-store-plan.html?contentId=U4xpqFcxth0EeGu0uo6Hfw) - [Clone a store plan](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-clone-store-plan.html?contentId=oMIsSDA1l8SUkE~50NstjA) - [Delete or deactivate a store plan](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-deactivate-a-store-plan.html?contentId=~CxhXUjoJD24Mqxm~8cOkA) - [Track In-store operations cases and tasks](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-in-store-ops-track.html?contentId=QcxPWVt9sASWVcLwjNRtdQ) - [Track In-store operations cases](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-track-in-store-case.html?contentId=zYv3UonJVGkGbqcg0Z9EkQ) - [Track In-store operations tasks](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-track-in-store-task.html?contentId=3CVuWzoOcD9VhDMjQFzKzA) - [Fulfill In-store operations cases and tasks in Retail Mobile](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-fulfill-in-store-ops-mobile.html?contentId=aXwGUYHrYbCswSQrrOv5RA) - [View assigned In-store operations cases and tasks](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-view-in-store-cases-tasks.html?contentId=4atiXXCxxtg7TVYS49vefA) - [Filter cases and tasks](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-filter-cases-tasks.html?contentId=3QdD_iYTql6dC_LHNTGWCA) - [Work on an In-store operations case](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-work-in-store-operations-case-mobile.html?contentId=OKfRnexaEY83ErrzTZV52Q) - [Work on an In-store operations task](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-in-store-task-mobile.html?contentId=C57XLLsng1zqLxNpDoj50g) - [Search for cases and tasks](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-mobile-search-ai.html?contentId=YbjwoMTGaO8b7AVRMv3FEQ) - [Now Assist for Retail Service Management (RSM)](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-now-assist-for-retail.html?contentId=yP48UkbpFROGlSJvctg8xQ) - [Explore](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-now-assist-explore.html?contentId=kolaRJpWi_URlzNPt1EWjQ) - [Configure](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-now-assist-configure.html?contentId=gRzubuQbItKyhkX_KqfOQw) - [Enable store inquiry AI agent](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-enable-store-inquiry-ai-agent.html?contentId=34gQTLTgt6YZIQYgIs1hfQ) - [Use Now Assist for Retail Service Management (RSM)](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/agentic-workflows-now-assist-retail.html?contentId=xbBga_U3996JgAhBTJwCCQ) - [Reference](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-operations-reference.html?contentId=5~lAwVnqMD62kXWp5yM~sA) - [Components installed with plugins](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-components-installed-with-plugins.html?contentId=qYgoBkI9A~6FMwVQgRgiaA) - [Components installed with Retail core overview](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-components-installed-retail-core.html?contentId=osQHOlLImQQBYokDtkGKrg) - [Components installed with Retail Mobile](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-components-installed-retail-mobile.html?contentId=elwJKKafHUI14idZ2ficbw) - [Components installed with Retail Store Services](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-components-store-services.html?contentId=ny9ryx6Hmxdgx2yETnEdBQ) - [Components installed with Retail customer complaint](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-components-customer-complaint.html?contentId=olWB~UpvbCdaq~01WVATOA) - [Components installed with Retail HQ Operations](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-components-retail-hq-operations.html?contentId=rb~VGIcAVS4ncMvGbmkhZA) - [Components installed with Retail In-store Operations](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-components-in-store-operations.html?contentId=ehe417prunTkuYOsT~rBDA) - [Components installed with Retail Playbook for Store Plan](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/components-playbook-store-plan.html?contentId=g87JRVM4wgobU~vmgX3puA) - [Components installed with Task Plan Template Playbook](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-components-task-plan-template-playbook.html?contentId=pf88oernCahql7V0H1uvlA) - [Components installed with PWM Playbook Activities](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-components-pwm-playbook-activities.html?contentId=q0DKY_LjBWpv~lSpZPEBQA) - [Retail organization data model](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-data-model.html?contentId=WsOteYNqnVCrB3_l3WVQJA) - [Retail organization data model tables](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-operations-data-model-tables.html?contentId=LBkgBRps5uquenxHKoWFSg) - [Retail unified case and task data model](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-retail-unified-cas-task-data-model.html?contentId=x2_cNSpUNsIZLqlC46lN2g) - [Domain Separation in Retail Core](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/rahi-retail-domain.html?contentId=keq0m7aIO6a2Zg4ybpSlQQ) - [Retail Task Management](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-task-management-overview.html?contentId=AQsuWQAvFXUzNrFraQ2EWQ) - [Explore](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-task-management-exploring.html?contentId=jXssKWjuBSHHs7JeV4gdMg) - [Retail multi-store case](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-multistore-case.html?contentId=rPmSqmLuV7QKCSbJD1I0hA) - [Configure](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-task-management-configuring.html?contentId=qaTf5a832_y1xxN_rxdksA) - [Install Retail Task Management Core](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-rtmc-activate.html?contentId=~HVYsA5hI1s4YluRl_IB4g) - [Enable service selector for Retail Task Management Core](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-rtmc-enable-service-selector.html?contentId=~Ssu1FsWd~ZWizBtKrjqtA) - [Configure service definitions for multi-store case](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-rtmc-configure-service-definitions.html?contentId=HaVBtl_kFTz3KBj_YSwluQ) - [Create a CSM Table Map for Retail Task Management Core](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-create-csm-table-map.html?contentId=Asnehqa26P6JudvS9vyBeA) - [Create an entity in the Multiple Case Configuration table](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-create-entitt-multiple-case-creation.html?contentId=PYUoNciA3FGiTgdOKEIKxA) - [Create a service definition for multi-store cases](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-create-service-definition.html?contentId=Ke~VxVf8NQ3dRW4yMGunaA) - [Create multi-store cases](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-create-multi-store.html?contentId=XtkMwydrXxyD7MoFp8R79A) - [Create a parent multi-store case](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-create-parent-multi-store-case.html?contentId=xhMBVG6j1kiUF_2O2r1Rlw) - [Manage child cases in Retail Task Management Core](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-rtmc-manage-child-cases.html?contentId=jKUYU2JQw3MXyB0nFkhR5w) - [Retail multi-store case states](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-rtmc-case-states.html?contentId=qGE3pR10esDoMH9yJ78Mfw) - [Reference](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-task-management-reference.html?contentId=92NCj~yd~TFx6x47wW~oiA) - [Components installed with Retail Task Management](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-task-management-components.html?contentId=qWzASf_GAtrqzQTEFeKYBA) - [Retail Task Management Core data model](https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry/legacy-retail-task-management/rahi-retail-task-management-data-model.html?contentId=HjsyQZKPIEfpDoSLJ5veQA)