---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/retail-industry

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Configure

# Configuring Retail Task Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Set up Retail Task Management Core.

## Configuration overview {#rahi-retail-task-management-configuring__cf-config-parent-checklist}

1. [Install Retail Task Management Core](https://servicenow-prod.fluidtopics.net/GochAPVTtR8B4jekGNau0Q "If you have the admin role, you can install the Retail Task Management Core application.")

   <br />

2. [Enable service selector for Retail Task Management Core](https://servicenow-prod.fluidtopics.net/NcJ6U~SZYGjPDJaxG1_tmw "Activate the service selector to set up multi-store case capabilities.")

   <br />

3. [Configure service definitions for multi-store case creation for Retail Task Management Core](https://servicenow-prod.fluidtopics.net/oXSiGSza9A7ObLZ6hVH1wA "Configure service definitions to include the Multiple case creation configuration field to create multi-store cases.")
4. [Create a CSM Table Map for Retail Task Management Core](https://servicenow-prod.fluidtopics.net/56CTvMl56qvRPb7fzC~duw "Create a CSM table map to create multi-store case configurations for use with your service definitions.")
5. [Create an entity in the Multiple Case Configuration table for multi-store creation in Retail Task Management Core](https://servicenow-prod.fluidtopics.net/FhwSujRWaa2CaPtnA2kWEg "Create an entity in the multiple case creation configuration table based on the mapping that you created.")
6. [Create a service definition for multi-store cases in Retail Task Management Core](https://servicenow-prod.fluidtopics.net/58ub_vxSH2EGfg1nbT3wtQ "Create a service definition that leverages the multi-store creation engine to create multi-store retail cases.")
{#rahi-retail-task-management-configuring__cf-config-parent-tasks-ol}