Components installed with the Financial Services Operations Integration with Mastercard

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Reference topics provide additional information on the installed components and subflows that you use to configure and administer Financial Services Operations Integration with Mastercard application.

    Plugins installed

    These plugins are installed with the Financial Services Operations Integration with Mastercard application (com.sn_fso_intg_mc):

    Table 1. Plugins for integration with Mastercard
    Plugin Description
    Mastercard Spoke [com.sn_mc_spoke] Enables you to search transactions, create claims, and process chargebacks, pre-arbitration, and arbitration case filings efficiently.
    Dispute Rules Content Pack for Mastercard [com.sn_bom_mcard_cp] Enables your agents to use guided questionnaires to intake dispute-related information across various categories, in alignment with Mastercard guidelines.