Components installed with Dispute Rules Content Pack for Nacha

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Several types of components are installed with Dispute Rules Content Pack for Nacha.

    Plugins

    Note:
    The Dispute Rules Content Pack for Nacha application is dependent on the Financial Services Card Operations application.
    Table 1. Plugins for Dispute Rules Content Pack for Nacha
    Plugin Description

    Financial Services Card Operations [com.sn_bom_credit_card]

    Used to reference dispute transactions and related disputes data.

    Tables

    No tables are included with Dispute Rules Content Pack for Nacha. Chargeback reason codes are stored in Financial Services Operations Core.

    Dispute Reason Codes

    Dispute Rules Content Pack for Nacha includes 10 reason codes and the predefined logic to determine if the codes apply to a disputed transaction.

    Table 2. Dispute reason codes in Dispute Rules Content Pack for Nacha
    Reason code Title Timeframe WSUD required
    R05 Unauthorized Consumer Debit using Corporate SEC Code 60 days Yes
    R06 ODFI Requested Return Not defined, determined by ODFI and RDFI No
    R07 Customer Revoked Authorization 60 days Yes
    R10 Originator not known and/or not authorized to Debit Receiver’s Account 60 days Yes
    R11 Customer advises not within Authorization Terms 60 days Yes
    R24 Duplicate Entry 2 banking days No
    R29 Not Authorized by Corporate Customer 2 banking days No
    R31 Permissible Return (CCD and CTX only) Not defined, determined by the ODFI and RDFI No
    R37 Source Document Presented 60 days Yes
    R39 Improper Source Document 2 banking days No