Dispute management reference Release version: Australia Updated March 12, 2026 1 minute to readLearn about managing the archive dispute service case and the retention policy of inactive cases. Manage the Archive Dispute Service Cases ruleManage the archive rule that is provisioned in the Card Disputes Service Case table of the Financial Services Card Operations application. With this rule, your organization can meet your dispute service case archiving requirements. By default, inactive cases that are more than two years old are automatically archived.Unsupported features in Dispute ManagementLearn about features in Dispute Management that are currently not supported.Written Statement for Unauthorized Debit (WSUD) TroubleshootingThis reference topic provides troubleshooting topics for common issues in the Written Statement for Unauthorized Debit (WSUD) process. This includes customer signature activities, email notifications, and document verification tasks.
Dispute management reference Release version: Australia Updated March 12, 2026 1 minute to readLearn about managing the archive dispute service case and the retention policy of inactive cases. Manage the Archive Dispute Service Cases ruleManage the archive rule that is provisioned in the Card Disputes Service Case table of the Financial Services Card Operations application. With this rule, your organization can meet your dispute service case archiving requirements. By default, inactive cases that are more than two years old are automatically archived.Unsupported features in Dispute ManagementLearn about features in Dispute Management that are currently not supported.Written Statement for Unauthorized Debit (WSUD) TroubleshootingThis reference topic provides troubleshooting topics for common issues in the Written Statement for Unauthorized Debit (WSUD) process. This includes customer signature activities, email notifications, and document verification tasks.