Generate a work order task summary

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Generate a summary directly from the work order task record.

    Antes de Iniciar

    Role required: wm_qualifier, wm_dispatcher, wm_agent

    Procedimento

    1. Navigate to a work order task.
    2. Select Summarize.

    Resultado

    A summary is generated for the work order task.

    Generate a summary for a work-in-progress task

    Alex the agent is finishing a printer repair task. To wrap up the task, they generate a summary using the procedure.

    Summary generated for the work order task.

    O que Fazer Depois

    You can mark the summary as helpful or unhelpful, copy the summary, or refresh to generate the summary again.