Use the Create New Offering form in Operational Resilience Workspace to set up a service offering and configure its related information.

Create New Offering form

For a description of the field values, see the following table.

Table 1. Create New Offering form

Field	Description
Details tab
Name	Name of the offering.
Approval group	Approval group that is responsible for the approval of the service offering. For example, Application Development or Application Security group.
Model ID	Model ID for the service offering.
Support group	Support group for the service offering.
Owned by	Owner of the service. This field is auto-filled.
Change group	Change group that is responsible for updating the service offering.
Business criticality	Criticality of the service offering. The available options are as follows: 1—most critical 2—somewhat critical 3—less critical 4—not critical
Managed by	User role that manages the service.
Version	Version of the service offering.
SLA	Service level agreements (SLAs) for the service offering.
Used for	Usage category that the service is used for. For example, Staging. The available options are as follows: Production Staging QA Test Development Demonstration Training Disaster recovery
Location	Location of the service offering, such as Seattle or Fairfax.
Operational status	Operational status of the service offering. The available options are as follows: Operational Non-Operational Repair in Progress DR Standby Ready Retired Pipeline Catalog
Vendor	Vendor that is responsible for operating the service offering.
Service classification	Classification of the service. The available options are as follows: Business Service Technical Service Application Service
Comments	Comments section for the service offering. Typically, the Operational Resilience administrators add the comments about the business service.