Several types of components are installed with the activation of the Individual Life Claims application.

Plugins installed

Table 1. Plugins installed with the Individual Life Claims application

Plugin	Description
Customer Service [com.sn_customerservice]	Enables the extension of tables from the Customer Service Management application into the Financial Services Operations applications.

Store applications installed

Table 2. Store applications installed with the Individual Life Claims application

Store application	Description
Financial Services Operations Core	Stores the customer data that is needed to make policy service requests. For more information, see Financial Services Operations Core.
Playbooks for Customer Service Management	Provides a way to visualize business process workflows in a simple, task-oriented view, enabling consistent responses to commonly encountered situations. For more information, seePlaybook capabilities.

Roles installed

Table 3. Roles installed with Individual Life Claims application

Role title [name]	Description	Contains roles
Individual Life Claims Admin [sn_ins_claim_indl.admin]	This role gives access to all Individual Life claim operations data, plus admin privileges.	sn_ins_siu.viewer sn_bom.service_definition_admin decision_table_admin sn_ins_claim_indl.dbn_adjuster sn_ins_claim_indl.manager sn_doc_processor.admin
Individual Life Claims Death Benefit Adjuster [sn_ins_claim_indl.dbn_adjuster]	This role gives access to all Individual Life Death Benefit Claim adjuster operations data.	sn_bom.viewer sn_sla_definition_read sn_customerservice.csm_workspace_user sn_customerservice.case_contributor_viewer sn_doc_processor.agent sn_bom.adjuster sn_bom.agent sn_bom.indiv_life_policy_viewer
Individual Life Claims Death Benefit Viewer [sn_ins_claim_indl.dbn_viewer]	This role gives read access to all Individual Life Death Benefit Claim operations data.	sn_bom.service_definition_read sn_bom.viewer sn_bom.ref_data_viewer sn_bom.customer_data_viewer sn_bom.indiv_life_policy_viewer
Individual Life Claims First-Notice-of-Loss (FNOL) Representative [sn_ins_claim_indl.fnol_representative]	This role gives access to request an Individual Life Claim.	sn_bom.indiv_life_policy_viewer sn_sla_definition_read sn_customerservice.account_contributor sn_bom.fnol_representative sn_bom.customer_data_viewer sn_customerservice.csm_workspace_user sn_customerservice.case_contributor_viewer sn_customerservice.consumer_contributor
Individual Life Claims Manager [sn_ins_claim_indl.manager]	This role is for managing reports and dashboards, as well as approving reserves and payments above the adjuster limit.	sn_ins_claim_indl.dbn_adjuster

Tables installed

Table 4. Tables installed with the Individual Life Claims application

Table	Description
Individual Death Claim [sn_ins_claim_indl_death_case]	Stores information about the individual death claims. This table extends the Claim Base [sn_bom_claim_case] table.
Related Death Policy Claim [sn_ins_claim_indl_rel_death_case]	Stores information about the related death claims from each policy that is attached to the customer.
Individual Death Claim Task [sn_ins_claim_indl_death_task]	Stores information about all the individual death claims tasks for all the individual life claims. This table extends the Financial Task [sn_bom_task] table.