Financial Services Operations Integration with Verifi

  • Release version: Australia
  • Updated April 1, 2026
  • 1 minute to read
  • The ServiceNow® Financial Services Operations Integration with Verifi application connects FSO's issuer dispute workflow to Verifi Cardholder Dispute Resolution Network (CDRN) which is a Visa-owned pre-dispute settlement service. This integration enables issuers initiate structured negotiations with merchants before disputes escalate to costly chargebacks.

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    Download Financial Services Operations Integration with Verifi from the store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Before you can use Financial Services Operations Integration with Verifi application, you must first download it from the ServiceNow Store. When you have completed the download, clear your local cache before it appears on your instance.

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