IBM user-based licenses
Summarize
Summary of IBM user-based licenses
The Software Asset Management (SAM) publisher pack for IBM allows ServiceNow customers to track, manage, and optimize compliance for IBM user-based licenses, including authorized user licenses and user value unit (UVU)-based licenses such as authorized UVU (AUVU), employee UVU (EUVU), and external UVU (XUVU). This integration adds IBM-specific license metrics and enables reconciliation of IBM software products through client access records, specifying the number and identity of users with access to IBM products. SAM then compares this data against software entitlements to assess compliance.
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Key Features
- Authorized User Licensing: License each unique user who accesses an IBM software product. Software can be installed on unlimited configuration items (CIs), and each licensed user can access all installations.
- Authorized User Value Unit (AUVU) Licensing: Licenses are based on tiers of user counts with associated factors. The total license rights needed are calculated by multiplying users in each tier by tier-specific factors and summing the results. If rights are insufficient, compliance is not met.
- Employee User Value Unit (EUVU) Licensing: Similar tiered licensing for internal users (employees and contractors), with a detailed tier and factor table to calculate required rights using a step function.
- External User Value Unit (XUVU) Licensing: Tiered licensing for external users such as third-party partners and suppliers, with factors applied per tier to calculate total rights needed.
- Client Access Records: Enable tracking of total and specific users accessing IBM software versions, supporting granular compliance management in both Software Asset Workspace and the classic SAM application.
Practical Application and Compliance
To determine required license rights under UVU-based models (AUVU, EUVU, XUVU), customers must:
- Divide total users into predefined tiers based on the respective user value unit tables.
- Multiply the number of users in each tier by the corresponding tier factor.
- Sum the results to find the total rights required.
Examples illustrate how to compute required rights for a given user count. Importantly, if the customer lacks sufficient rights to cover all users, none are considered licensed and the product is marked as Not Compliant. This ensures strict adherence to IBM's licensing terms.
This structured approach enables ServiceNow customers to accurately license IBM user-based software, avoid compliance risks, and optimize license usage by aligning entitlements with actual user access.
You can use the Software Asset Management publisher pack for IBM to track and manage your IBM user-based licenses, including authorized user licenses and user value unit (UVU)-based licenses.
Supported UVU-based licenses include authorized UVU, employee UVU, and external UVU. The publisher pack adds license metrics that are specific to IBM so that you can calculate licensing for these license types.
IBM user-based licensing enables you to license the users who require access to your IBM software products. You can track and optimize the compliance of your IBM user-based licenses by reconciling the associated IBM software products through client access records. With a client access record, you can specify the total number of users who are granted access to a particular version of an IBM software product. For more granular control, you can also identify the specific users who are granted access to that product. The Software Asset Management application can then compare this information against the software rights and allocations that are defined in the corresponding software entitlements to determine if the associated user-based licenses are compliant.
For more information on client access records in the Software Asset Workspace, see Create a software client access record in workspace. For more information on client access records in the Software Asset Management classic application, see Add a software client access record in Software Asset Management classic.
Authorized user licensing
Authorized user licensing enables you to license each unique user who requires access to an IBM software product.
With this licensing type, you can install a given IBM software product on an unlimited number of configuration items (CIs), such as servers and computers. Each user can then access an unlimited number of installations for that software product on any of the CIs that the software product is installed on.
Authorized user value unit (AUVU) licensing
Authorized user value unit (AUVU) licensing enables you to license the total number of unique users who require access to an IBM software product.
With this licensing type, you can install a given IBM software product on an unlimited number of configuration items (CIs), such as servers and computers. Each user can then access an unlimited number of installations for that software product on any of the CIs that the software product is installed on.
| Number of Users | Tier | Factor |
|---|---|---|
| 1 to 20 | 1 | 1.00 |
| 21 to 50 | 2 | 0.83 |
| 51 or more | 3 | 0.80 |
You can determine the number of rights that are required for an AUVU license by using a step function based on these AUVU tiers. First, divide the total number of users into tiers based on the AUVU tiers and factors table. Then, multiply the number of users within each tier by the corresponding factor values. Finally, add the resulting numbers together to determine the total number of rights that are required for the AUVU license.
| Tier | Number of Users within the Tier | Factor | Number of Rights Required |
|---|---|---|---|
| 1 (1 to 20 users) |
20 | 1.00 | 20 x 1.00 = 20 |
| 2 (21 to 50 users) |
30 | 0.83 | 30 x 0.83 = 24.9 |
| 3 (51 or more users) |
100 | 0.80 | 100 x 0.8 = 80 |
| — | 150 total | — | 20 + 24.9 + 80 = 124.9 total (rounded up to 125 total) |
Employee user value unit (EUVU) licensing
Employee user value unit (EUVU) licensing enables you to license the total number of users within your organization who require access to an IBM software product. These users can include both employees and contractors.
| Number of Users | Tier | Factor |
|---|---|---|
| 1000 to 2,500 | 1 | 1.000 |
| 2,501 to 5,000 | 2 | 0.800 |
| 5,001 to 10,000 | 3 | 0.700 |
| 10,001 to 30,000 | 4 | 0.650 |
| 30,001 to 50,000 | 5 | 0.550 |
| 50,001 to 100,000 | 6 | 0.500 |
| 100,001 to 300,000 | 7 | 0.465 |
| 300,001 to 500,000 | 8 | 0.400 |
| 500,001 to 1,000,000 | 9 | 0.360 |
| 1,000,001 to 100,000,000 | 10 | 0.320 |
You can determine the number of rights that are required for an EUVU license by using a step function based on these EUVU tiers. First, divide the total number of users into tiers based on the EUVU tiers and factors table. Then, multiply the number of users within each tier by the corresponding factor values. Finally, add the resulting numbers together to determine the total number of rights that are required for the EUVU license.
| Tier | Number of Users within the Tier | Factor | Number of Rights Required |
|---|---|---|---|
| 1 (1,000 to 2,500 users) |
2,500 | 1.000 | 2,500 x 1.000 = 2,500 |
| 2 (2,501 to 5,000 users) |
2,500 | 0.800 | 2,500 x 0.800 = 2,000 |
| 3 (5,001 to 10,000 users) |
5,000 | 0.700 | 5,000 x 0.700 = 3,500 |
| 4 (10,001 to 30,000 users) |
1,000 | 0.650 | 1,000 x 0.650 = 650 |
| — | 11,000 total | — | 2,500 + 2,000 + 3,500 + 650 = 8,650 total |
External user value unit (XUVU) licensing
External user value unit (XUVU) licensing enables you to license the total number of users outside your organization who require access to an IBM software product. These users can include third-party partners, suppliers, and contractors.
| Number of Users | Tier | Factor |
|---|---|---|
| 1000 to 10,000 | 1 | 1.00000 |
| 10,001 to 50,000 | 2 | 0.87500 |
| 50,001 to 100,000 | 3 | 0.60000 |
| 100,001 to 500,000 | 4 | 0.43750 |
| 500,001 to 1,000,000 | 5 | 0.30000 |
| 1,000,001 to 25,000,000 | 6 | 0.24375 |
| 25,000,001 to 50,000,000 | 7 | 0.15000 |
| 50,000,001 to 250,000,000 | 8 | 0.13750 |
| 250,000,001 to 500,000,000 | 9 | 0.05000 |
| 500,000,001 to 100,000,000,000 | 10 | 0.05000 |
You can determine the number of rights that are required for an XUVU license by using a step function based on these XUVU tiers. First, divide the total number of users into tiers based on the XUVU tiers and factors table. Then, multiply the number of users within each tier by the corresponding factor values. Finally, add the resulting numbers together to determine the total number of rights that are required for the XUVU license.
| Tier | Number of Users within the Tier | Factor | Number of Rights Required |
|---|---|---|---|
| 1 (1,000 to 10,000 users) |
10,000 | 1.00000 | 10,000 x 1.00000 = 10,000 |
| 2 (10,001 to 50,000 users) |
5,000 | 0.87500 | 5,000 x 0.87500 = 4,375 |
| — | 15,000 total | — | 10,000 + 4,357 = 14,375 total |