Supporting information for Now Assist for Hardware Asset Management (HAM)

  • Release version: Yokohama
  • Updated April 10, 2025
  • 1 minute to read

    • Get a quick overview of the important information related to the Now Assist for Hardware Asset Management (HAM) application.

    Supported versions

    The Now Assist for HAM application is supported starting with the Yokohama Patch 4 release.

    Supported user interfaces

    You can access the agentic workflow included in the Now Assist for HAM application through the Now Assist panel in the Hardware Asset Workspace.

    Licensing requirements

    The Now Assist for HAM application requires a Hardware Asset Management Pro Plus license.

    Application information

    Activate the Now Assist for Hardware Asset Management (HAM) store application (sn_now_assist_ham) to use the agentic workflow.

    This store application has the following dependencies:
    • Hardware Asset Management (com.sn_hamp)
    • Now Assist for Platform (com.sn_genai_platform)
    • AI Agents for IT Asset Management (com.sn_itam_aia)
    Activate the applications in the following order:
    • Hardware Asset Management (com.sn_hamp)
    • Now Assist for Platform (com.sn_genai_platform)
    • AI Agents for IT Asset Management (com.sn_itam_aia)
    • Now Assist for Hardware Asset Management (HAM) (sn_now_assist_ham)