Spend analytics

  • Release version: Yokohama
  • Updated January 30, 2025
  • 3 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Spend analytics

    The Spend analytics page in ServiceNow provides detailed visibility into your cloud costs, including cloud resources, Kubernetes environments, and shared resources. It enables you to analyze spend data over customizable time periods and by various cost types, helping you optimize your cloud expenditure. Access to data is scoped by the insightsowner role, showing only accounts assigned to you.

    Show full answer Show less

    Cloud spend analytics

    • View and understand cloud resource spending over selectable time ranges (current month, or 3, 6, 9, or 12 months).
    • Group spend by attributes such as Provider, Purchase option, Region, Service account, Service category, Cloud service, Resource group, or Tag category.
    • Use filters for a more focused analysis, including Provider, Master Service Account, Service account, Region, Service category, Cloud service, Purchase option, Resource group, and Tag category.
    • Note that nested tag values cannot be analyzed.

    Kubernetes spend analytics

    • Analyze Kubernetes-related cloud spend for selected time ranges.
    • Group spend data by Kubernetes cluster, Kubernetes namespace, or Tag category.
    • Select between Actual cost (direct cloud service fees per billing period) and Amortized cost (spread reservation fees over billing period).
    • Apply filters such as Provider, Master Service Account, Service account, Region, Kubernetes cluster, Kubernetes namespace, Purchase option, Resource group, and Tag category.
    • View detailed cost breakdowns by cluster and namespace.

    Shared cost analytics

    • Examine spending on shared cloud resources over chosen time frames.
    • Group shared costs by Provider, Purchase option, Region, Service account, Service category, Cloud service, Resource group, or Tag category.
    • Choose between Actual cost and Amortized cost for cost type analysis.
    • Use filters similar to those in cloud and Kubernetes analytics for refined data views.
    • Access detailed insights into both direct and shared costs of your cloud resources.

    Practical considerations

    • Tag categories and values are key to grouping and filtering spend data; refer to relevant documentation for default tag categories and best practices.
    • Understanding the difference between Actual and Amortized cost types helps in interpreting cost data accurately.
    • The Spend analytics page supports better financial governance by allowing personalized views based on assigned accounts.

    The Spend analytics page helps you gain visibility to your cloud costs by displaying your cloud, Kubernetes, and shared resources spend over a time range or a cost type that you specify.

    Important:
    If you have the insights_owner role, only the accounts that are assigned to you appear in the filters and data.
    Use the Spend analytics page to view the following:
    • Cloud spend analytics
    • Kubernetes spend analytics
    • Shared cost analytics
    Note:
    You can't view the spend of your resources for nested tag values. For example, {"name":"test","created-by":"xyz","prod":"false","shared_resource":"false"}.

    Cloud spend analytics

    Select the Cloud spend analytics tab to do the following tasks:
    • Understand how you currently spend on cloud resources for a period that you can select in the Time range field.
    • Group the cloud spend analytics by using either of the following values:
      • Provider
      • Purchase option
      • Region
      • Service account
      • Service category
      • Cloud service
      • Resource group
      • Tag category
    • Sort your cloud spend results by the current month or select a time range such as 3, 6, 9, or 12 months.
    • Get a better picture of your results by searching and selecting values through the following filters:
      • Provider
      • Master Service Account
      • Service account
      • Region
      • Service category
      • Cloud service
      • Purchase option
      • Resource group
      • Tag category
        Note:
        For more information about tag categories and the list of default tag categories, see Tags and tag categories and List of default tag categories.
      • Tag values
      • Tag categories selected
    Cloud spend analytics page displaying the spend on various cloud resources grouped by various parameters.

    Kubernetes spend analytics

    Select the Kubernetes spend analytics tab to do the following tasks:
    • Understand how you currently spend on Kubernetes on the cloud for a period that you can select in the Time range field.
    • Group the Kubernetes spend analytics by using either of the following values:
      • Kubernetes cluster
      • Kubernetes namespace
      • Tag category
    • Select the cost type as Actual cost or Amortized cost.
      • Actual cost: Each billing period, your organization pays for direct cloud services.
      • Amortized cost: Your organization pays the effective cost of the upfront and monthly reservation fees spread across the billing period. The amortized cost type is described in detail on the provider site.
    • Sort your Kubernetes spend results by the current month or select a time range such as 3, 6, 9, or 12 months.
    • Get a better picture of your results by searching and selecting values through the following filters:
      • Provider
      • Master Service Account
      • Service account
      • Region
      • Kubernetes cluster
      • Kubernetes namespace
      • Purchase option
      • Resource group
      • Tag category
        Note:
        For more information about tag categories and the list of default tag categories, see Tags and tag categories and List of default tag categories.
      • Tag value
      • Tag categories selected
    • View details of cost per Kubernetes cluster and cost per Kubernetes namespace.
    Kubernetes spend analytcis displaying the spend on Kubernetes on the cloud.

    Shared cost analytics

    Select the Shared cost analytics tab to do the following tasks:
    • Understand how you currently spend on shared cloud resources for a period that you can select in the Time range field.
    • Group the Shared cost analytics by using either of the following values:
      • Provider
      • Purchase option
      • Region
      • Service account
      • Service category
      • Cloud service
      • Resource group
      • Tag category
    • Select Cost type as Actual cost or Amortized cost.
      • Actual cost: Each billing period, your organization pays for direct cloud services.
      • Amortized cost: Your organization pays the effective cost of the upfront and monthly reservation fees spread across the billing period. The amortized cost type is described in detail on the provider site.
    • Sort your shared resources cost results by the current month or select a time range such as 3, 6, 9, or 12 months.
    • Get a better picture of your results by searching and selecting values through the following filters:
      • Provider
      • Master Service Account
      • Service account
      • Region
      • Service category
      • Cloud service
      • Purchase option
      • Resource group
      • Tag category
        Note:
        For more information about tag categories and the list of default tag categories, see Tags and tag categories and List of default tag categories.
      • Tag value
      • Tag categories selected
    • View details of the direct cost and shared cost of your cloud resources.
    Shared cost analytics displaying the spend on shared cloud resources.