General Platform Security settings

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Know more about the general Platform Security settings

    Antivirus Scanning

    Use Antivirus Scanning to help protect your instance against virus infections that can be introduced by file attachments to your system records, such as incidents, problems, and stories.

    HTML sanitizer

    Remove unwanted code and protect against security concerns such as cross-site scripting attacks by sanitizing HTML markup in HTML fields and translated HTML fields.

    Auditing

    Track record changes on auditing-enabled tables. By default, the system tracks changes to the incident, change, and problem tables, among others.

    High Security Settings

    High Security Settings refer to several security options available in your instance.

    ServiceNow® access control

    The SNC Access Control plugin enables you to control which Customer Service and Support employees can access your instance, and when.

    Virtual Private Network (VPN)

    Use a virtual private network (VPN) to integrate your instance with external data sources over the Internet.