Hardening setting updates for SSC

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Learn about the updates made to hardening settings in ServiceNow Security Center (SSC).

    Feature enhancements ISC vs SSC
    Expanded security hardening settings SSC contains a much larger number of hardening settings compared to previous versions of ISC. Future SSC versions will continue to expand the number of settings.
    Simplified scoring of hardening settings
    • ISC utilizes a formula that ensures a specific percentage impact for high, medium, and low settings.
    • SSC uses a different formula:
      • Every setting has its own score weight.
      • The hardening compliance score is calculated by dividing numerator (sum of all compliant settings) by the denominator (sum of the impact weights for all settings).
    Enhanced user experience for evaluating data
    • Compare compliance scores over two different dates.
    • Visualize compliance scores on a line graph, and analyze data using Analytics Hub.

    Perform common security hardening tasks in SSC

    Following are instructions for performing common security hardening tasks in SSC.

    Review the latest score Navigate to one of the following:
    Update the latest score On the SSC Homepage, select update score.
    Change the setting configuration Select a setting name on any of the following pages to view the Settings detail pages, where you can change the configuration, see previous activities, and add notes:
    • Home
    • Hardening > All settings
    • Hardening > Score Comparison

    See Increase hardening compliance score
    Set a schedule for the recalculation of your compliance score To schedule when the system triggers a refresh of your compliance score:
    • In the sysauto_script table, filter by SC - Calculate Compliance Monthly.
    • Change the record to reflect the preferred schedule.