XMLdoc2 entity validation with allow list (instance security hardening)

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Use a property to enable processing, using XMLDocument2, of external entities that are inclusion listed.

    Prerequisites

    Before setting this property:

    More information

    Attribute Description
    Property name glide.stax.whitelist_enabled
    Configuration type System Properties (/sys_properties_list.do)
    Configure in Instance Security Center Yes
    Purpose This remediation control must be enabled to defend against XML External Entity attacks.
    Recommended value true
    Functional ImpactIf the customization is using an external entity that is not inclusion listed, the ServiceNow AI Platform might block further processing. To learn more, see XML external entity processing - allow list.
    Security risk (High) An attacker can use the DTD may include arbitrary HTTP requests that the server may execute. Using the server's trust relationship with other entities, it could lead to other attacks.

    To learn more about adding or creating a system property, see Add a system property.