Run a health check scan for Software Asset Management

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Run a health check scan on your Software Asset Management configurations and get recommendations on fixing any errors that may exist.

    Before you begin

    Role required:
    • sam_manager
    • implementation partners
    • support analyst

    About this task

    You can run a health check scan to know the health score for the complete configuration of the Software Asset Management application or for a specific part of the configuration.

    Procedure

    1. Navigate to Software asset > Software Asset Workspace > Success portal > Health check.
    2. Select the Suites check available widget.
      The Suites page appears listing all available health checks per suite.
    3. Select the suite on which you want to run the health check scan.
      All checks for that particular suite appear in the page along with a short description and the category of each check.
    4. Select Execute Suite scan to begin the scan.
      The Execute Suite Scan dialog box appears and shows the progress of the scan. All the checks in that suite get executed across your environment.
    5. Select Go to results once the scan is complete.
      All issue records for the health checks are displayed under Scan Findings in the Scan Result page.
    6. Select on an issue record to get more details on an error such as detailed description of the error, resolution details.
      You can create tasks and assign the tasks to individuals to take action on the recommendations.
    7. Create tasks and assign the tasks to individuals to take action on the recommendations.
      Once the errors are fixed, you can run the scan again to see improved health scores.