Create a new stock rule for enterprise assets

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read

    • If the base system stock rules don't meet your needs, you can create a custom stock rule to automatically resupply a stockroom with an asset.

    Before you begin

    Role required: sn_eam.enterprise_admin or sn_eam.enterprise_asset_manager

    About this task

    Stock rules control what happens when the inventory of a particular asset in a particular stockroom reaches a specified threshold. When an asset drops below a specified quantity, the stock rule automatically creates an enterprise stock order request. Once the enterprise stock order request is created, the enterprise manager goes through the process of sourcing and receiving that order.

    If a stock rule is created for an enterprise model that reaches the threshold limit, a notification is sent to the stockroom manager and a stock order request is automatically created.

    Procedure

    1. Navigate to Enterprise Asset Workspace > Inventory > Stock rules.
    2. Select New.
      The Create New Stock Rule page opens.
    3. On the form, fill in the details.
      Model Product model to which the rule applies.
      Threshold Quantity that the stock must reach to trigger restocking. For example, enter a threshold of 10 for a laptop computer that should be restocked when inventory drops below 10 in the specified stockroom.
      Note:
      If a stock rule is created for an enterprise model that reaches the threshold limit, a notification is sent to the stockroom manager and a stock order request is automatically created.
      Restocking option Location where additional supplies should come from.
      If Procurement is not active, then restocking option is Stockroom only. Otherwise, select one of the following:
      • Stockroom: creates a transfer order to obtain the asset from another stockroom.
      • Vendor: sends an email to the stockroom manager to order from a vendor. In addition to the email notification, a purchase order and purchase order line item are created.
      Stockroom Current physical location of the asset.
      Order size Minimum order quantity for stockroom transfers or vendor purchases. ServiceNow calculates the smallest multiple of the order size needed to restock the item above the threshold. For example, there are 3 laptops in stock with a threshold of 10 and the Stockroom option selected. If the order size is set to 4, the system creates a transfer order for 8 laptops to exceed the threshold and satisfy the rule (3 in stock + 8 ordered = 11). When restocking from a vendor, ServiceNow sends an email to the stockroom manager showing the total number of items to order, as multiples of the order size.
      Active Whether this stock rule active (check box is selected). Clearing this check box prevents the stock rule from restocking automatically.
    4. Select Save.
      The newly created stock rule appears in the Stock rules tab.