Cloud Cost Management Infra Stack

  • Release version: Washingtondc
  • Updated October 22, 2024
  • 2 minutes to read
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    Summary of Cloud Cost Management Infra Stack

    The Cloud Cost Management Infra Stack application enhances the Cloud Insights application by enabling rapid processing and downloading of billing files, particularly supporting high transaction volumes. This application is optional and can be installed from the ServiceNow Store alongside Cloud Insights version 8.1.

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    Key Features

    • Improved data download speed for billing files.
    • Support for high transaction volumes.
    • Installation of provider-specific credential aliases for AWS, Azure, and GCP.

    Key Outcomes

    By using the Cloud Cost Management Infra Stack, customers can expect faster processing of billing jobs through a new Kubernetes framework within ServiceNow datacenters. To ensure successful billing job completion:

    • Map provider-specific credentials to the corresponding credential aliases.
    • Ensure sufficient Cloud Insights Glide database storage for temporary attachments during AWS billing downloads.

    Note that if upgrading from previous releases, mapping is automatic for active jobs, but new jobs require manual mapping. Once jobs complete, temporary data is deleted from the Glide database.

    Process and download billing files quickly with improved data download speed by installing the Cloud Cost Management Infra Stack application in addition to the Cloud Cost Management application. The Cloud Cost Management Infra Stack application also supports high transaction volumes.

    You can install the Cloud Cost Management Infra Stack (sn_cld_infra_stack) plugin from the ServiceNow Store along with Cloud Cost Management version 8.1. Installing this plugin also activates the Glide Fenix (com.glide.fenix) plugin.
    Important:
    Installing the Cloud Cost Management Infra Stack application is optional. However, if you have activated this application, you can't deactivate it later.

    If you have installed the Cloud Cost Management Infra Stack application, then toward the end of a job, significant database update, and insert operations are performed based on your Cloud CIs and spend data volume. Thus, any other job that impacts database performance shouldn't be run during this time alongside Cloud Cost Management jobs.

    Also, the following provider-specific credential aliases are installed Out of the Box with the Cloud Cost Management Infra Stack application:
    • ccm_aws_alias for AWS
    • ccm_azure_alias for Azure
    • ccm_google_alias for GCP

    For the billing download job to complete successfully, you should map the alias that's applicable to your cloud provider to the corresponding credentials.

    Requirements for processing billing jobs using the Cloud Cost Management Infra Stack application

    In the Cloud Cost Management Infra Stack application, processing of billing jobs happens on a new framework on a Kubernetes cluster that's outside Cloud Cost Management Glide but within ServiceNow datacenters. This framework performs parallel processing of billing files, resulting in faster download of large files.

    You should fulfill the following requirements to process billing jobs.

    • Map all the provider-specific credentials of your billing download jobs to the corresponding credential alias. For example, if you have two AWS credentials, then map them to ccm_aws_alias so that the billing download job completes successfully. For more details on mapping credentials to aliases, see Credential aliases for Discovery.

      Note:
      If you are upgrading from previous releases to Washington DC (Cloud Cost Management version 8.1) and have installed the Cloud Cost Management Infra Stack application, the mapping of credentials to alias happens automatically for all active billing download jobs. However, for any new job, you should do the mapping manually.
    • Make sure to have enough storage on your Cloud Cost Management Glide database for storing the attachments of AWS billing job with Assume role authentication temporarily until the billing download job is processed. After the job is complete, these temporary attachments are deleted from the Glide database. The storage that you should have depends on the size of data on AWS. For more details, see Processing AWS billing jobs with Assume role authentication.