Track a store case from an HQ case

  • Release version: Australia
  • Updated April 7, 2026
  • 1 minute to read

    • Track a store case from an HQ case to view the status.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to Store Plan > All.
    2. Select a store plan and then select Store Plan > All > Track plan > HQ case > Store case.
    3. Select the fields on the HQ case details page such as the store cases and tasks.
      FieldsDescription
      Store cases Displays the list of store cases created under the Store Plan.
      Store case Displays the selected store case details.
      Tasks Displays the associated store tasks.