Track an In-store operations task on Retail mobile app

  • Release version: Australia
  • Updated May 27, 2026
  • 1 minute to read

    • Monitor the progress of an In-store operations task on Retail mobile app.

    Before you begin

    Role required: sn_rtl_instore_ops.manager

    Procedure

    1. On the Retail mobile app, select My Store > All cases from the menu bar.
    2. Select an In-store operations case to monitor.
    3. Navigate to the Tasks related list.
    4. Review the list of tasks created for that store.
    5. Select a task to open the Details view and take action as needed.