Monitor a published store plan across multiple stores

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Audit or review previously published schedules as needed using the CSM/FSM Configurable Workspace.

    Before you begin

    Role required: sn_rtl_hq_ops.agent, sn_rtl_hq_ops.agent_manager, sn_rtl_hq_ops.location_manager

    Procedure

    1. In CSM/FSM Configurable Workspace, navigate to Store Plans.
    2. Select All.
    3. Select an existing plan.
    4. Within the playbook, review the following steps:
      • HQ cases
      • HQ tasks
      • Store cases
      • Store tasks
      • Affected stores