Implementation details

  • Release version: Australia
  • Updated April 29, 2026
  • 1 minute to read
  • The following table captures each screen in the tracking flow and the interaction pattern it uses.

    Screen Description
    Plan list Expanded plan row surfaces HQ cases inline. Serves as the unified entry point for all downstream navigation.
    Plan details Reuses the existing playbook tab view. Displays plan-level configuration and task definitions. No new interaction patterns required.
    Track plan Displays the HQ cases and the state of the cases.
    HQ case - details Store Record Page layout.
    HQ case - task list Closing Case playbook applied at the HQ level. Lists HQ tasks with state. Reuses the BPL (Best Practice Library) playbook interaction model.
    Store case Shows list of store cases under the parent HQ case.
    HQ task - details Shows list of HQ task details.
    Store case - details Shows list of store case details.
    Store tasks Shows list of store tasks with the state.
    Store task - details Shows list of store task details.