Retail store plans tracking

  • Release version: Australia
  • Updated April 15, 2026
  • 1 minute to read
  • Store plan Tracking gives headquarters and regional operations managers real-time visibility into published store plan progress, from overall completion summaries down to individual store tasks, so teams can identify and address delays before they become failures.

    Once a plan is published and cases are generated, tracking gives plan authors a structured view of how each store is progressing.
    • Plan-level rollup - A consolidated view of execution progress across all stores assigned to a published plan.
    • Drill-down navigation - A structured path from a published plan through to parent HQ cases, store cases, and individual store tasks to enable managers to investigate specific delays without losing context.
    • Consistent case access - Parent and child cases are accessible from the plan record, plan type list, and retail case views to eliminate the navigation friction that forces teams into ad-hoc case searches today.

    Store Plan Authoring handles the design and scheduling of plans to define tasks, link store locations, and trigger case generation on a schedule. Execution Tracking picks up from the point of publication and provides the operational oversight layer that Authoring does not cover.