To cancel a submitted request in Care Team Mobile, simply locate the request and select Cancel case from the action menu.

Antes de Iniciar

Role required: Team member, Team manager

Por Que e Quando Desempenhar Esta Tarefa

Procedimento

1. In Care Team Mobile, navigate to Track requests.
2. Select the submitted request that you want to cancel.
3. Select Cancel case from the Actions menu on the upper righthand corner of the screen.

Resultado

The specified request has been canceled.