Create a custom healthcare case type

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Create a custom healthcare case type for EMR Help.

    Antes de Iniciar

    Role required: admin.

    Set your scope to Healthcare and Life Sciences Service Management Core.

    Por Que e Quando Desempenhar Esta Tarefa

    Procedimento

    1. Navigate to All > System Definition > Tables.
    2. Click New.
    3. Fill in the following fields:
      • Label: The label for your healthcare case type. For example, EMR Case
      • Name: The table name for your healthcare case type. For example, sn_hcls_emr_case
      • Extends table: Healthcare case
    4. In the Controls tab, set Auto-number to true.
    5. In the Application Access tab, fill in the fields as follows:
      • Can read: True
      • Can create: True
      • Can update: True
      • Can delete: True
      • Allow configuration: True
    6. Right click in the header and select Save to save your updates.
    7. Click on the Additional Actions icon in the top left and click Configure > Dictionary.
    8. In the Dictionary Entries list view, locate the dictionary entry for the caste type you created by entering as follows into the corresponding column search fields:
      1. Table: sn_hcls_emr_case
      2. Type: collection
    9. Open sn_hcls_emr_case.
    10. Set Audit to true.
    11. Click Update.

    Resultado

    You now have a new case type extended from the abstract case type Healthcare case. For more information on the abstract Healthcare case type, see Healthcare case table.

    O que Fazer Depois

    Configure the record producer for your healthcare case type.