Exchange real-time healthcare data with Redox Inbound Integration

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • Use the Redox Inbound Integration application to easily exchange real-time data between different healthcare systems. Exchange data without depending on how individual healthcare systems store and transmit healthcare data.​

    Importante:

    Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

    For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

    As a user with the sn_hcls.admin role, you can receive and update healthcare data from an external healthcare system in a ServiceNow instance for the following tasks:
    Scheduling
    Notify external healthcare systems of new appointments and changes to existing appointments.​
    Medication
    Provide insights into current and historical medication use for a patient. Allow real-time notification of new prescriptions and modifications or cancellations to existing ones.​
    Patient administration
    Provide real-time feed including patient tracking and registration based on admission, discharge, and transfer (ADT) process in a healthcare system.
    Providers
    Send provider information such as demographics, qualifications, and roles.
    Claims
    Provide claim transaction information on services provided between payers and providers.
    Clinical Summary
    View snapshots of patient's charts at moments in time.

    For a full list of supported Redox data models, see Supported data models and event types for Redox Inbound Integration.

    In addition, you can also use the Redox Electronic Health Record Spoke to send and update healthcare data from an external healthcare system. For more information, see Redox Electronic Health Record Spoke .