View knowledge articles in the Care Team Portal

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • Review knowledge articles posted by your organization from directly within the Care Team Portal.

    Antes de Iniciar

    Role required: sn_hco.care_team_member or sn_hco.care_team_manager

    Procedimento

    1. In the Care Team Portal, navigate to Knowledge.
    2. Use Search to look up an article, or select one from the KB Top Rated or KB Most Viewed widgets.