Setting up roles and responsibilities in Care Team Work Management

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • To manage access effectively in Care Team Work Management, first understand how roles and responsibilities work together. These concepts build on the Service Model Foundation (SMF) but are adapted for Healthcare Operations-specific use cases.

    To understand how roles and responsibilities function in Healthcare Operations, see Setting up roles and responsibilities for Healthcare Operations users.

    The following roles and responsibilities are included with Care Team Work Management.

    Role Responsibility Description
    sn_cto.care_team_agent Care Team Agent

    Inherits Location Support Agent responsibility from Service Model Foundation.

    Use the Care Team Agent responsibility to work on care team cases and care team tasks assigned to your healthcare organization(s).
    sn_cto.care_team_agent_manager Care Team Agent Manager

    Inherits Location Manager Fulfiller role from Service Model Foundation.

    Use the Care Team Agent Manager responsibility to work on care team cases and care team tasks assigned to your healthcare organizations, and manage your healthcare organization members.