Configure an external Redox healthcare system as a source system for a custom integration

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Enable a custom integration application to exchange data with an external Redox healthcare system by configuring the source and destination IDs of the healthcare system in your ServiceNow instance.

    Antes de Iniciar

    Role required: sn_hcls.admin or admin

    Por Que e Quando Desempenhar Esta Tarefa

    As a healthcare provider, you can store the source and destination IDs of an external healthcare system in the Source system [sn_hcls_source_system] table for a custom integration with a ServiceNow application.

    Procedimento

    1. Navigate to All > System Definition > Tables.
    2. In the Name column of the Tables list, search for sn_hcls_source_system.
    3. Select Source system from the Label column.
    4. Click the Show Form related link.
    5. On the form, fill in the fields.
      Tabela 1. Source system form
      Field Description
      Source ID

      ID of the external Redox healthcare system used for processing an inbound API response from the system to your ServiceNow instance.
      Destination ID

      ID of the external Redox healthcare system used for sending an outbound API request to the system from your ServiceNow instance.
      Source

      Name to identify the external Redox healthcare system as a source system in your ServiceNow instance.
    6. Click Submit.