View invoice case details in the Business Portal

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • View invoice case details, status, activity history, and attachments from the Business Portal.

    Vorbereitungen

    Role required: sn_customerservice.customer

    Prozedur

    1. Log in to the Business Portal.
    2. Select Requests > View submitted requests > View cases & tasks.
    3. Select My invoice cases from the Categories menu to view invoice cases.
    4. Select a case to view its state and other details.

      For a description of the field values, see Invoice case details on the Business Portal.

      For more information, see Invoice case states on Business Portal.

    Nächste Maßnahme

    Communicate and share supporting documents for an invoice case from Business Portal