Install Service Exchange for Public Sector Digital Services

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • If you have the admin role, you can install the Service Bridge for PSDS (sn_sb_psds) application, which enables you to use Service Exchange for Providers.

    Warum und wann dieser Vorgang ausgeführt wird

    Vorbereitungen

    Role required: admin

    Prozedur

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Service Exchange for PSDS application (sn_sb_psds) by using the filter criteria and search bar.

      You can search for the application by its name or ID. If you can't find the application, you might have to request it from the ServiceNow Store.

      Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    3. In the application installation dialog, review the application dependencies.

      This listing indicates, for each dependent plugin and application if it's being installed, is already installed, or must be installed. If any plugins or applications must be installed, you must install them before you can install Service Exchange for PSDS.

    4. If demo data is available and you want to install it, click Load demo data.
      Demo data contains the sample records that describe the application features for common use cases. Load demo data when you first install the application on a development or test instance. If you don't load the demo data during installation, it's unavailable to load later.
    5. Select Install.