Set up the Calendly spoke

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 2 Minuten Lesedauer

    • Set up an outbound integration between your ServiceNow instance and the Calendly APIs by creating an OAuth application in Calendly and a connection and credential record on your ServiceNow instance.

    Vorbereitungen

    • Request an Integration Hub subscription.
    • Activate the Calendly spoke.
    • Ensure that you have a Calendly account.
    • Role required: admin.

    Warum und wann dieser Vorgang ausgeführt wird

    After setting the outbound integration, you can set up a flow on the Workflow Studio using the Calendly spoke actions and automate tasks in Calendly. For example, you can set up a flow that cancels an event on Calendly. The connection and credentials record contains the credentials to establish a connection with the Calendly APIs before you automate the tasks on Calendly. The OAuth application authenticates the connection request from your ServiceNow instance.

    Set up an OAuth application in Calendly

    Set up an OAuth application that authenticates requests from your ServiceNow instance.

    Vorbereitungen

    Role required: Calendly organization owner or admin

    Prozedur

    1. Go to https://developer.calendly.com/.
    2. Log in to the developer portal.
    3. Select + Create new app.
    4. Fill the form.
      Tabelle : 1. Calendly OAuth app
      Field Description Mandatory?
      Name of app Custom name of the OAuth application. Yes
      Kind of app Type of application the OAuth app will support. Select Web. Yes
      Environment type Type of environment in which the OAuth app will be deployed. Yes
      Redirect URI The URL of your ServiceNow instance. Yes
    5. Select Save & Continue.
      The client ID and client secret that you use in the connection and credentials record are generated.
    6. To copy the client ID, select Copy.
    7. To copy the client secret, select Copy.
      Calendly OAuth details.
    8. Select Return to My Apps.
      The OAuth app is created.

      OAuth app created.

    Create a connection and credential record

    Create a connection and credential record that contains the details required to access the Calendly APIs.

    Vorbereitungen

    Role required: ServiceNow admin

    Prozedur

    1. Log in to your ServiceNow instance.
    2. Navigate to Process Automation > Workflow Studio.
    3. Select Integrations.
    4. In the Search all connections field, enter Calendly.
      Enter Calendly in the search field.

      The Outbound tab is enabled by default. Confirm that the Outbound tab is enabled already.

    5. On the Calendly card, select View Details.
      View Details button on Calendly card.
    6. Select Configure.
      Configure button for Calendly connection.
    7. Fill the form.
      Tabelle : 2. Create Connection and Credential dialog box
      Field Description
      Connection Name Name of the connection.
      Hinweis:
      The first and default connection name is read-only. To provide a custom name, create a connection by selecting Add Connection.
      Connection URL Base URL for the Calendly Application Programming Interface (API). This field is automatically set to https://api.calendly.com.
      OAuth Client ID Client ID that you had generated on the Calendly developers portal.

      To learn how to generate a client ID, see Set up an OAuth application in Calendly.
      OAuth Client Secret Client ID that you had generated on the Calendly developers portal.

      To learn how to generate a client secret, see Set up an OAuth application in Calendly.
      OAuth Redirect URL URL of the OAuth provider that users are redirected to after authentication. This field populates automatically based on your instance name.
    8. Select Configure and Get OAuth Token.
    9. Select Connect to Calendly.
      The OAuth refresh token becomes available.

      Connection and credential record created for Calendly.

    10. To get the OAuth token, select Get OAuth Token.
      Wichtig:
      To get the OAuth token, log in to https://calendly.com/app/login with your licensed account credentials.