Set up the Kubernetes spoke

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 2 Minuten Lesedauer

    • Integrate the ServiceNow instance and Kubernetes using an API key and certificate to authenticate ServiceNow requests.

    Vorbereitungen

    • Request an Integration Hub subscription.
    • Activate the Kubernetes spoke.
    • Role required: admin.

    Generate Kubernetes API token and certificate

    Generate an access token and a certificate from your Kubernetes account for API key authentication.

    Vorbereitungen

    Kubernetes requirements:
    • Kubernetes account.
    • Role required: administrator with credentials on the host machine where Kubernetes is installed.

    Warum und wann dieser Vorgang ausgeführt wird

    Complete these steps from your Kubernetes host machine. See Kubernetes documentation for instructions on generating your API token and client certificate.

    Prozedur

    1. From your Kubernetes host machine, generate an access token to interact with Kubernetes APIs.
      This token does not expire.
    2. Copy and record the access token to create Credential records on your ServiceNow instance.
    3. Generate a client certificate to upload to your ServiceNow instance.

    Upload Kubernetes client certificate

    Upload the Kubernetes client certificate to your ServiceNow instance to authenticate API requests to the Kubernetes host machine.

    Vorbereitungen

    Role required: admin.

    Prozedur

    1. Navigate to All > System LDAP > Certificates.
    2. Click New.
    3. Complete the form and enter the certificate in the PEM Certificate field.
      For more information about uploading certificates, see Upload a certificate to an instance.
    4. Click Submit.

    Configure a connection for the Kubernetes spoke

    Add and configure the Kubernetes connection to authenticate ServiceNow requests in Kubernetes spoke.

    Vorbereitungen

    Role required: admin

    Prozedur

    1. Navigate to All > Process Automation > Workflow Studio.
    2. Click the Integrations tab.
    3. Under Connections, toggle and enable the Outbound connections.
    4. Locate the alias for Kubernetes and click View Details.
      • To configure the default connection and credential alias record that is shipped along with the Kubernetes spoke, click View Details.

        Connection for the Kubernetes spoke.

      • To manage more than one Kubernetes spoke connection records, you should create a new child alias record by clicking Add Connection. For more information about using multiple connections, see Supporting multiple connections.

      If you are configuring the spoke for the first time, click Configure. Otherwise, click Edit.

      First-time connection configuration.

    5. On the Connection form, fill in the fields.
      Field Description
      Connection Name Name to identify the Kubernetes connection alias record.
      Connection URL IP address and port of the host machine where Kubernetes is installed.
      API Key Token you obtained from Kubernetes in this format: Bearer {access token}.
      Configure a connection for the Kubernetes spoke.
    6. Click Configure Connection.

    Ergebnisse

    The spoke connection is configured and ready to be used.

    Turn off remote SSL host verification

    A system property prevents the Kubernetes spoke from processing Kubernetes responses. Set the com.glide.communications.httpclient.verify_hostname system property to false to enable the integration.

    Vorbereitungen

    Role required: admin.

    Prozedur

    1. Enter sys_properties.list in the application navigator.
      The System Properties [sys_properties] table opens.
    2. Search for the com.glide.communications.httpclient.verify_hostname system property.
    3. Set the value to false.