Use Now Assist for Zero Copy Connector agentic workflows

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Use Now Assist for Zero Copy Connector generative AI and agentic workflows to improve and enhance working with ERP data.

    The sn_erp_integration.erp_ai_user role is required to work with generative and agentic AI in Now Assist for ZCC.

    Tabelle : 1. Available agentic workflows for Now Assist for ZCC
    Agentic workflow name Description Available AI agents
    Explore ERP models Answers questions about working with configured ERP database tables and models.
    1. ERP action invoker AI agent
    2. ERP data fetcher AI agent
    3. ERP output formatter AI agent
    Retrieve information relating ERP Model, System, Software _v2 Provides details about supported ERP software, available ERP models, and available ERP systems.
    1. Find ERP Software
    2. Find ERP Model
    3. Find ERP System
    Wichtig:
    By default, all agentic workflows and AI agent records are read-only.

    There might be AI agents installed with the Now Assist application that are not used in agentic workflows. To learn how to see all agents that are available to you, see Find AI agents.

    Role masking

    Required role: sn_erp_integration.erp_admin.

    AI agents use role masking to determine which users can access them. Ones installed with Now Assist applications have specific roles that come included with the application. If you select Users with specific roles for user access, you must configure the security controls to include these roles. For the instructions to change the security controls, see Define security controls for an AI agent.

    Standalone AI agents

    There might be AI agents installed with the Now Assist application that are not used in agentic workflows. To learn how to see all agents that are available to you, see Find AI agents.