Configure the List Menu for Public Sector Digital Services

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Add public sector-related menu options to the List Menu in the CSM Configurable Workspace.

    Vorbereitungen

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    To configure the List Menu, you can follow this procedure or use guided setup for the Public Sector Digital Services Core application.

    Prozedur

    1. Navigate to All > System Definition > Tables.
    2. In the Tables [sys_db_object] table, select the Search icon next to the Label column and under the column heading, enter UX List Menu Configuration.
      Table list view showing search results for UX list menu configuration.
    3. In the UX List Menu Configuration List table, go to Related Links and select Show List.

      Table view showing UX list menu configuration settings with related links.

    4. Wahlweise: From the Context menu, select Create Favorite to bookmark the UX List Menu Configurations table so that you can quickly access it if you must make changes later.

      Context menu on the UX list menu configuration settings page with the Create Favorite option highlighted.

    5. Remove the categories that are not applicable to Public Sector Digital Services.
      1. Select the CSM/FSM Configurable Workspace List Menu record and go to the UX List Categories tab.

        UX List Categories tab in the UX List Menu Configuration page showing active categories and their details.

      2. For each of the following categories, select the category record and change the Active value to false:
        Hinweis:
        If the following message is displayed, select here to edit the page.

        Error message redirecting the user to a link to edit a selected record.

        • Cases
        • Major Issue Management
        • Tasks
        • Service Level Agreements (SLAs)
        • Incidents
        • Problems
        • Change
        • Requests
        • Catalog Tasks
        • CMDB
        • Conversation Monitoring

    Nächste Maßnahme

    Configure the Public Sector landing page using UI Builder.