Normalize hardware and consumable models

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • After you've created your hardware and consumable models, normalize the information of the model.

    Before you begin

    Role required: admin or asset

    About this task

    Note:
    • If you've opted in to the Hardware Asset Management Content Service, you can override any life cycle values that were added from the schedule job, or you can manually add your own life cycles.
    • For a model to be fully normalized, you must add manufacturer details and a model number, and optionally a model name.
    • If you update the Device Type field, the normalization status is updated.

    Procedure

    1. Navigate to one of the following paths.
      • Product Catalog > Product Models > Hardware Models
      • Product Catalog > Product Models > Consumable Models
    2. To create a model, select New.
    3. On the Hardware Model or Consumable Model form, fill in the details.
    4. Select Save.
      If the information is available, the model is compared against the data in the Hardware Normalization Content Service, and the model is normalized.
      Note:
      If the hardware or consumable model is normalized against the Hardware Asset Management Content Service, a life cycle is added if applicable life cycles exist in the content service.
    5. Based on the details you added, complete the following steps.
      1. If the normalization status of your model is Partially Normalized or Publisher Normalized, select the Normalized section and Consumable Model Fields section to normalize the model manually.
      2. If the normalization status of your model is Fully Normalized, but you don't like the information that was added, select Revert Normalization.
        All normalization fields are cleared and you can manually normalize your model.
        Note:
        This option is only available if the model is Fully Normalized, Partially Normalized, or Manufacturer Normalized. Revert Normalization is visible only to users with the ham_admin role in a non-domain separated instance and is visible to users with the role ham_admin + domain_admin in a domain-separated instance. For more information, see Revert normalization of hardware and consumable models.
    6. Select Save.
      The Normalization Status field is updated.

    Normalize a hardware model

    You've created a hardware model for the Lenovo ThinkPad T43 and you want your asset information to be consistent across the organization.

    Review the normalization status of the model by selecting the Normalization section.

    Figure 1. Normalization status
    Normalization related list with details added.

    The normalization status is set to Partially Normalized because the name of the model is missing.

    In the Model field, enter 2687DTU.

    Select Save.

    The Normalization Status field displays Manually Normalized.

    Figure 2. Manually Normalized status
    The Normalization Status field is updated to Manually Normalized.