Publisher overview for Microsoft in the Software Asset Workspace

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Publisher Overview for Microsoft in the Software Asset Workspace

    The Publisher Overview for Microsoft within the Software Asset Workspace allows ServiceNow customers to manage and view license usage information related to Microsoft software. This feature can be accessed by navigating to License usage > Publishers and selecting Microsoft. The data is updated with each new reconciliation result.

    Show full answer Show less

    Key Features

    • License Usage Summary: Provides an overview of compliance and cost metrics including true-up costs and potential savings.
    • Software Model Statistics: Displays compliance results, including counts of software models without discovery maps, entitlements, downgrade rights, or installations mapped.
    • Progress Indicators: Includes metrics on unlicensed installations, subscriptions, and client access records, as well as the number of licenses reclaimed and average fulfillment time for licensing requests.
    • Cloud Asset Distribution: Showcases Microsoft products across various environments, including on-premise, Azure, and AWS.

    Key Outcomes

    By utilizing the Publisher Overview for Microsoft, customers can effectively track their Microsoft license compliance, understand potential cost savings, and manage their software assets more efficiently. This tool enables improved visibility into license usage and helps ensure compliance with Microsoft licensing agreements.

    View license usage information related to Microsoft in the publisher overview for Microsoft in the Software Asset Workspace.

    From the Software Asset Workspace, access the Microsoft publisher overview by navigating to License usage > Publishers and then selecting Microsoft from the list of available software publishers.

    Results are updated whenever a new reconciliation result is available.

    Microsoft publisher overview.

    You can view a summary of your license usage information in the Summary section of the Microsoft publisher overview.
    Table 1. Microsoft Summary
    Report Description
    True-up cost Cost to be compliant based on the average price of rights in your Microsoft software entitlements.
    Savings Actual and potential cost savings for your Microsoft licenses.
    Software model statistics Summary of your software model compliance results.
    This summary includes the following information:
    • Without discovery maps: Number of Microsoft software models without any discovery maps. Select the number to view the list of software models.
    • Without entitlements: Number of Microsoft software models without any software entitlements. Select the number to view the list of software models.
    • Without downgrade rights: Number of Microsoft software models without any downgrade rights. Select the number to view the list of software models.
    • With no installs mapped: Number of Microsoft software models that are not mapped to any software installations. Select the number to view the list of software models.
    • % Software models compliant: Percentage of Microsoft software models that are compliant.
    • With custom discovery maps: Number of Microsoft software models with custom discovery maps. Select the number to view the list of software models.
    Progress indicators Summary of your license compliance progress.
    This summary includes the following indicators:
    • Unlicensed installs: Number of unlicensed Microsoft software installations. Select the number to view the list of unlicensed software installations.
    • Unlicensed subscriptions: Number of unlicensed Microsoft subscriptions. Select the number to view the list of unlicensed subscriptions.
    • Unlicensed client access: Number of unlicensed Microsoft client access records. Select the number to view the list of unlicensed client access records.
    • Number of reclamations: Total number of Microsoft licenses that you have reclaimed. Select the number to view the list of removal candidates that you have reclaimed licenses from.
    • Av. time to fulfill req: Average amount of time that it takes for you to fulfill Microsoft licensing requests.
    • # of cloud assets covered by BYOL: Number of assets that are using Microsoft BYOL licenses. Select the number to view the list of assets.
    • PPN suggestions pending disposition: Number of custom Microsoft publisher part numbers (PPNs) that are pending replacement with a new Software Asset Management Content Service PPN. Select the number to view the list of PPNs.
    Microsoft products across hybrid environments Distribution of Microsoft software products across on-premise and cloud environments.
    Microsoft products across azure environments Distribution of Microsoft software products across Microsoft Azure environments.
    Microsoft products across aws environments Distribution of Microsoft software products across AWS environments.

    For details on the in-depth license usage information that is provided in the publisher overview, see License usage publisher fields in workspace.